Jennifer Santos
Hesperia,California
Summary
Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into shape and achieve goals. Strongly believes health is conscious lifestyle choice necessary for longevity and happiness. Enthusiastic Fitness Coach eager to help individuals of all fitness and skill levels improve overall well-being with effective exercise strategies. Knowledgeable about safety principles and equipment management. Ready to bring 3 years of experience to a challenging new role.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Fitness Coach
Self Employed
08.2021 - Current
- Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
- Provided coaching about healthy lifestyle strategies.
- Instructed on proper use of equipment for safety of all members.
- Modified workout plans according to fitness levels and medical considerations.
- Offered guidance on injury prevention measures during workouts, minimizing downtime due to physical setbacks or strains.
- Stayed up-to-date on industry trends and techniques, continually refining personal training skills for maximum results.
- Developed strong relationships with clients, fostering trust and loyalty in their fitness journeys.
- Managed scheduling of personal training sessions, accommodating changes when necessary to ensure client satisfaction.
- Created individualized exercise, nutrition and strength and conditioning programs to facilitate weight loss and encourage healthy lifestyle.
- Maintained a clean and organized training environment, ensuring optimal conditions for client workouts.
- Improved client fitness levels by designing and implementing personalized workout plans tailored to individual needs.
Business Owner/Operator
ServiceMaster 360 Premier Cleaning
01.2010 - Current
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Improved customer satisfaction rates by prioritizing client needs and addressing concerns promptly.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Consulted with customers to assess needs and propose optimal solutions.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Managed financial operations effectively by implementing stringent budget controls and regular financial reporting procedures.
Eligibility Specialist
San Bernardino County
02.2015 - 08.2021
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Education
Associate of Arts - General Education Towards Teaching Degree
American River College
Sacramento, CA05.2006
Skills
- Strength training
- Functional Training
- Cardiovascular Training
- Injury Prevention
- Fitness Assessments
- Goal Setting
- Progress Monitoring
- Equipment Selection
- Training programs
Certification
- CPT - Certified Personal Trainer
- CPR/First Aid & use of AED
Timeline
Fitness Coach
Self Employed
08.2021 - Current
Eligibility Specialist
San Bernardino County
02.2015 - 08.2021
Business Owner/Operator
ServiceMaster 360 Premier Cleaning
01.2010 - Current
Associate of Arts - General Education Towards Teaching Degree
American River College