Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Sarro

Stoneham,MA

Summary

Union President maintains union business to foster employer and union member relations. Well-versed in union functions and impact of union activities on management and union members. Remains vigilant of union member job responsibilities to promote positive workplace and safe environment for union workers to thrive. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and dependable leader offering 25 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization and mathematics. Seasoned supervisor with extensive worker scheduling and task management expertise. Skilled in HRCMS, Blue Zone , HASTUS systems professionally for over 200 employees. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.

Overview

26
26
years of professional experience

Work History

Union President/Business Development Agent

OPEIU Local 453
2023.09 - Current
  • Enhanced union member satisfaction by addressing concerns and implementing solutions in a timely manner.
  • Collected union dues to fund activities and develop and deliver key programming for union members.
  • Increased union membership by promoting its benefits and actively recruiting new members.
  • Resolved grievances efficiently through mediation, arbitration, or other conflict resolution methods as needed.
  • Cultivated strong and transparent relationship with workplace to promote open communication about problematic issues against stated milestones and goals.
  • Managed finances responsibly to ensure the long-term financial stability of the union organization.
  • Presided over union meetings and promoted agendas with transparent information for union workers.
  • Negotiated favorable contracts for union members, resulting in increased job security and improved working conditions.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Inspired and directed union officials to promote continued development and management of organization and establish decision-making processes to enable union to achieve long- and short-term goals and objectives.
  • Collaborated with union members to build diverse and inclusive board of representatives highly engaged and willing to negotiate to improve workplace.

Supervisor of Transportation

MBTA
1998.06 - 2023.09
  • Managed routing, driver supervision and DOT compliance.
  • Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
  • Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
  • Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
  • Planned and established transportation routes, work schedules and operator assignments.
  • Maintained and verified time, transportation, financial, inventory and personnel records.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Reduced overall transportation costs with effective budget management and resource allocation.
  • Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
  • Monitored safe operations by conducting field safety audits.
  • Manager over 200 employees payroll, attendance records.

Education

High School Diploma -

Another Course To College
Boston
06.1992

Skills

  • Effective negotiation
  • Recruitment Strategies
  • Organizational Leadership
  • Labor Relations
  • Employee Relations
  • Contract Negotiations
  • Policy Development
  • Relationship and Team Building
  • Payroll systems
  • Man power

Timeline

Union President/Business Development Agent

OPEIU Local 453
2023.09 - Current

Supervisor of Transportation

MBTA
1998.06 - 2023.09

High School Diploma -

Another Course To College
Jennifer Sarro