Service Coordinator
Baltimore County Public School System, Birth to 5
02.2023 - 04.2025
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Maintained accurate records of all service activities, facilitating smooth communication between service providers and families.
- Assessed families needs and developed solutions to meet needs.
- Communicated with families and service providers to provide updates on children's progress.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Maintained comprehensive records for children and contributed to database for the State Department of Education.