Jennifer Scatena
Hollister,CA
Summary
Experienced esthetics professional with strong commitment to delivering high-quality education and fostering student success. Skilled in curriculum development, skin care techniques, and advanced esthetic procedures. Strong focus on collaborative team dynamics and achieving measurable results. Reliable, adaptable, and passionate about continuous learning and growth in beauty industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Esthetics Educator
The Salon Professional Academy
07.2023 - 09.2024
- Increased student retention rate through engaging lesson plans and hands-on activities tailored to individual learning styles.
- Collaborated with fellow educators to develop best practices for effective teaching in the field of esthetics.
- Assisted students in developing skills necessary to pass state board exams successfully, ensuring high pass rates for program graduates.
- Conducted assessments to measure student growth throughout the program, adjusting instruction as needed to ensure success for all learners.
- Led workshops focused on building professional portfolios and resume writing skills, preparing students for post-graduation job searches effectively.
- Demonstrated advanced techniques in skincare treatments, educating students on proper application and client care practices.
- Established a reputation for excellence within the esthetics education community, attracting top talent to the program and ensuring continued growth and success for all involved.
- Managed inventory of classroom supplies and equipment while adhering to budgetary constraints set forth by school administration.
- Maintained up-to-date knowledge of industry advancements by attending conferences and participating in continuing education courses regularly.
- Developed strong rapport with students, providing mentorship and guidance in both academic and personal matters as needed.
- Coordinated guest speakers from various sectors of the esthetics industry to provide insight into potential career paths for students upon graduation.
- Evaluated student progress regularly, providing constructive feedback and implementing appropriate interventions as needed.
- Enhanced student comprehension by incorporating real-world examples into esthetics lessons.
- Mentored aspiring estheticians, offering guidance on professional development and networking opportunities within the field.
- Implemented innovative teaching methods to accommodate diverse learning needs, improving overall class performance.
- Developed comprehensive curriculum materials that aligned with state licensing requirements for esthetician programs.
- Promoted a positive and inclusive classroom environment, fostering strong relationships between students and staff.
- Planned both theory and practical lessons for 20+ students.
Guest Services Team Lead
Target
07.2017 - 06.2019
- Responsible for overseeing all front end operations, including cashiers and Guest Services
- Supervise 20+ Team Members
- Assure that each and every guest has great shopping experiences
- Coach team members on how to better their guest service skills
- Conduct first interviews for new team member talent
- Educate team members and guests on loyalty programs, Target apps and sales.
Operations Manager
Golds Gym
06.2015 - 04.2017
- Responsible for daily operations of Monterey Golds Gym located at Del Monte Center
- Hiring of staff and personal trainers, supervise 15+ employees, scheduling, staff meetings, Personal Training payroll, train incoming staff on all front desk and kids club procedures and company policies
- Generate revenue through membership sales, personal training sales, problem solving, product sales, promotions and providing high quality service to staff and guests
- Collection of outstanding revenue through member interaction and reporting to collection agency
- Provide clean, well-serviced facility for all to enjoy.
General Manager
Snap Fitness
11.2013 - 05.2015
- Responsible for all activity and business operations of three gym locations
- Generate revenue through membership sales, personal training sales, problem solving, product sales, promotions and providing high quality service to staff and guests
- Hiring of all staff and personal trainers
- Collection of outstanding revenue through member interaction and reporting to collection agency
- Provide clean, well-serviced facility for all to enjoy
- Positively motivate and develop staff while providing safe, fun place to work
- Weekly and monthly reports tracking revenue, enrollments, member retention and collections of outstanding dues.
Education
Esthetician - Esthetics
The Salon Professional Academy
09.2022
Associate of Science - Early Childhood Education
Gavilan College
06.2020
High School Diploma -
Gilroy High School
Gilroy, CA06.1991
Skills
- Professional ethics
- Teamwork and Collaboration
- Relationship Building
- Assessing Skin Condition
- Spa Retail Sales
- Equipment and Instrument Sterilization
- Outstanding Client Care
- Facial Treatment Expertise
- Teaching strategies
- Client consultation
- Advanced Esthetics Knowledge
Certification
- Esthetics Training - 600 hours
- Barbicide Certified
- Dermalogica Clean Touch Certified
- PCA Skin - Peel Certified
- PCA Skin - Dermaplaning Certified
- Glownar Hydrofacial Certified
- HydraFacial Certified
Timeline
Esthetics Educator
The Salon Professional Academy
07.2023 - 09.2024
Guest Services Team Lead
Target
07.2017 - 06.2019
Operations Manager
Golds Gym
06.2015 - 04.2017
General Manager
Snap Fitness
11.2013 - 05.2015
Associate of Science - Early Childhood Education
Gavilan College
High School Diploma -
Gilroy High School
- Esthetics Training - 600 hours
- Barbicide Certified
- Dermalogica Clean Touch Certified
- PCA Skin - Peel Certified
- PCA Skin - Dermaplaning Certified
- Glownar Hydrofacial Certified
- HydraFacial Certified
Esthetician - Esthetics
The Salon Professional Academy
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