Jennifer Scherle
Longmont,CO
Summary
Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
17
17
years of professional experience
Work History
Home Inspector
Orkin Pest Control
Fort Collins, CO
04.2024 - Current
- Conducted visual inspections of structures, including roofs, attics and crawlspaces to assess structural integrity.
- Documented findings in detailed reports that included photographs and diagrams.
- Investigated possible pest infestations, including termites or carpenter ants.
- Prepared detailed summary reports containing conclusions from the inspection process.
- Communicated effectively with clients regarding their specific needs and concerns.
- Conducted regular inspections of sales personnel to ensure compliance with company policies and procedures.
- Resolved customer complaints in a timely manner by addressing their concerns directly.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Listened to customer needs to identify and recommend best products and services.
Portfolio Manager
LivLavender
Des Moines, US
08.2023 - Current
- Produced reports on current trends in the markets, asset allocations, and capital flows.
- Negotiated terms of contracts with brokers, vendors, and other service providers.
- Coached junior team members on best practices for managing portfolios effectively.
- Made proactive adjustments to portfolios due to market trends.
- Created and updated financial reports on frequent basis to present information to leadership teams.
Branch Manager
Pro-Staff Termite and Pest Control of Iowa
Des Moines, US
12.2018 - 07.2023
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring and training processes.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Established strong working relationships with external partners such as vendors and suppliers.
- Participated in community events to promote brand awareness.
- Facilitated monthly meetings with staff members to discuss progress on current initiatives.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Assigned duties to employees and examined work for accuracy, neatness and timeliness.
Early Childhood Educator
Generation Next Child Development Center and Preschool
Ankeny, US
08.2007 - 05.2016
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Implemented appropriate strategies to manage challenging behaviors.
- Encouraged creativity through art, music, dramatic play and other creative activities.
- Collaborated with parents in order to discuss their child's progress or any concerns they may have had regarding their child's development or behavior.
- Implemented hands-on, play-based strategies for experiential learning.
- Stuck to daily routines to help children feel comfortable and promote development.
- Utilized a variety of teaching methods including play, storytelling, and creative arts to stimulate children's cognitive and social development.
- Participated in professional development opportunities to stay current with early childhood education research and best practices.
Education
Associate's degree - General Studies
Hawkeye Community College
Waterloo, IA05.2000
Skills
- Management
- Sales
- Customer service
- Team management
- Payroll
- Appointment scheduling
- Portfolio management
- Pest Control
- Property Management
- Vendor Management
- Time management abilities
- Written Communication
- Professionalism
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Home Inspector
Orkin Pest Control
04.2024 - Current
Portfolio Manager
LivLavender
08.2023 - Current
Branch Manager
Pro-Staff Termite and Pest Control of Iowa
12.2018 - 07.2023
Early Childhood Educator
Generation Next Child Development Center and Preschool
08.2007 - 05.2016
Associate's degree - General Studies
Hawkeye Community College