Jennifer Schlossnagle
Tigard,OR
Summary
Dynamic leader with proven success at Starbucks, adept in customer relations and problem-solving. Excelled in streamlining operations and enhancing productivity through effective communication and organizational skills. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating strong multitasking and administrative support capabilities.
Overview
13
13
years of professional experience
Work History
Store Manager
Starbucks
06.2012 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Created regularly cadence of district wide recognition.
- Facilitated monthly and quarterly meetings.
- Maintained store calendars and advised peers on their planning and prioritizing.
HVAC Administrative Specialist
Performance Insulation
11.2018 - 02.2020
- Coordinated office schedules to improve efficiency and reduce downtime.
- Managed internal communication systems, ensuring smooth flow of information.
- Enhanced document management by implementing new filing systems.
- Organized meetings and prepared agendas to facilitate productive discussions.
- Streamlined administrative processes for better office functionality.
- Provided technical support to staff, enhancing operational productivity.
Education
Bachelor of Science - Human Systems Engineering
Arizona State University
Tempe, AZ05-2026
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Administrative support
- Data entry
- Calendar management
- Communication skills
- File organization
- Document management
- Office operations
- Computer skills
Timeline
HVAC Administrative Specialist
Performance Insulation
11.2018 - 02.2020
Store Manager
Starbucks
06.2012 - Current
Bachelor of Science - Human Systems Engineering
Arizona State University
Similar Profiles
Jasmine FallonJasmine Fallon
Barista at StarbucksBarista at Starbucks
Haley PattersonHaley Patterson
Barista at StarbucksBarista at Starbucks
Darasjot SinghDarasjot Singh
Barista at StarbucksBarista at Starbucks