Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Schuch

Corona,CA

Summary

  • I am a self motivated and responsible professional with over 20 years experience in customer service.
  • I pride myself on being organized, reliable, prioritizing tasks and a dependable self starter.
  • I work well in diverse environments and also work well under pressure. I am comfortable and confident working with children and teachers.
  • I have experience working in Microsoft Office Word and Excel, data entry, copy machines, phone systems and understanding the importance of confidentiality.

Overview

28
28
years of professional experience

Work History

Retail Associate-Weekends Only

Disneyland
02.2022 - Current
  • Maintain clean sales floor and straightened and faced merchandise.
  • Greet guests, help locate merchandise, and suggested suitable options.
  • Use POS system to process sales, returns, online orders, and gift card activations.
  • Manage cash register after end of shift to balance and record accurate transactions.
  • Answer guests questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional guest service and pleasant shopping experiences to all guests.

Art Instructor

Elementary Art Stars
03.2017 - 03.2020
  • Instructed groups of 20-35 students aged TK-6th grade
  • Maintained attention and control of all students to create and complete art lesson within an hour
  • Prepared and gathered materials for detailed lesson plans.
  • Planned and executed activities to promote skill and talent development.

Office Manager

Xlnt Tint of Anaheim Inc.
01.2004 - 11.2010
  • I managed an office of 15 employees.
  • Responsibilities included payroll submission, yearly employee reviews, basic accounting, customer issues/problem resolution and monitored employee hours and overtime.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.


Office Supervisor

Rose Hills Memorial Park and Mortuary
01.1996 - 11.2004
  • I supervised an office of 12 office staff in the Mortuary Office.
  • Making sure office staff stayed on task. Preparing yearly employee reviews and overseeing hours and overtime.
  • Working with a Manager and employees to resolve office conflict between employees.
  • Office duties included taking First Calls of death on the phone, preparing legal documents for burial or cremation. Basic computer skills for inputting highly private and sensitive client information, communicating with grieving families over the phone, scheduling burials and cremations and working with county health departments.


Education

High School Diploma -

Whittier High School
Whittier, CA
1993

Skills

  • 6 years volunteering to assist teachers and students in the classroom at Orange Elementary
  • 2 years on PTA at Orange Elementary
  • Working one on one with students who required extra help in reading and math
  • Reliability
  • Positive and Engaging Demeanor
  • Attention to detail
  • Organizational skills
  • Teamwork and Collaboration

Timeline

Retail Associate-Weekends Only

Disneyland
02.2022 - Current

Art Instructor

Elementary Art Stars
03.2017 - 03.2020

Office Manager

Xlnt Tint of Anaheim Inc.
01.2004 - 11.2010

Office Supervisor

Rose Hills Memorial Park and Mortuary
01.1996 - 11.2004

High School Diploma -

Whittier High School

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Jennifer Schuch