Jennifer Schultz
Covington,KY
Summary
Hands-on Banquet Manager overseeing successful set up of functions, meetings and events. Maintains productive relationships with internal and external staff and vendors to spearhead collaborative efforts. Creates and embodies guest satisfaction by demonstrating high hospitality standards and delivering positive guest experiences.
Overview
37
37
years of professional experience
Work History
Banquet Manager
Radisson Hotel Cincinnati Riverfront
09.1997 - Current
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Directed and managed banquet functions for 10-600 person event.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
- Liaised with catering department about event changes and implemented requested adjustments.
Server
The Conservatory Restaurants/Holiday Inn
01.1986 - 02.1996
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Dixie Heights High School
Edgewood, KY05.1984
Skills
- Staff Leadership
- Production Preparation
- Staff Training
- Staff Scheduling
- Hiring and Onboarding
- Client Relationships
- Liquor Law Compliance
- Hospitality Management
Timeline
Banquet Manager
Radisson Hotel Cincinnati Riverfront
09.1997 - Current
Server
The Conservatory Restaurants/Holiday Inn
01.1986 - 02.1996
High School Diploma -
Dixie Heights High School
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