Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jennifer Schwartz

Director of Operations / Global Logistics
Portland,OR
Jennifer Schwartz

Summary

Transformational supply chain and operations leader with 24+ years of experience in global logistics, e-commerce, fulfillment, transportation, and warehouse management. Proven expertise in optimizing operations, driving cost reductions, and scaling supply chains for high-growth organizations. Accomplished at cross-border logistics, 321 compliance, and digital supply chain transformation, with a keen ability to align supply chain strategies with business objectives. Recognized for strategic leadership, operational excellence, and high-impact process improvements that enable scalability and profitability.

Overview

24
years of professional experience

Work History

Integrated 3PL

Senior VP of Operations (contract)
10.2024 - Current

Job overview

A logistics platform simplifying the adoption of near shoring and cross-border fulfillment between the US and Mexico.

Led cross-border supply chain, 3PL intra-Mexico logistics, and 321/Type 86 eCommerce fulfillment, optimizing operations and scaling growth. Drove cost efficiencies, regulatory compliance, and warehouse innovation for high-performance logistics execution.

  • Developed training programs for compliance, warehouse safety and lean logistics, improving workforce productivity by 50%
  • Redesigned 3PL warehouse layout and fulfillment workflows, increasing throughput by 75% and reducing order cycle times by 50%
  • Deployed WMS and real-time tracking solutions, enhancing visibility and operational rigor
  • Oversaw the execution of end-to-end supply chain solutions, integrating 321/Type 86 eCommerce processing to streamline US imports

Every

Director of Supply Chain
12.2023 - 10.2024

Job overview

A biotech Company that Develops Animal-Free Protein Products using Precision Fermentation.

Provided strategic direction for cross-functional teams spanning manufacturing, supply chain, engineering, maintenance, and quality assurance. Managed supply chain operations across multiple co pack facilities, optimizing imports, procurement, production, and inventory

  • Developed and executed a comprehensive CMO strategy, ensuring seamless transition from R&D to full-scale production
  • Refined SOPs for fermentation runs, enhancing process consistency and operational efficiency
  • Implemented C-level KPI tracker for multiple CMOs, driving data-driven decision-making
  • Spearheaded cross-functional initiatives to streamline product development, reducing turnaround time by 25%
  • Executed global supply chain strategies, ensuring compliance with country-specific biotech and regulatory requirements

Harper Wilde

Director of Operations
07.2022 - 09.2023

Job overview

An intimate apparel company for all women, including the future generation of leading women

Directed end-to-end supply chain strategy in a biotech manufacturing environment, overseeing precision fermentation production across multiple contract manufacturing organizations (CMOs). Led cross-functional collaboration across manufacturing, engineering, maintenance, and quality assurance to optimize procurement, production, and inventory management.

  • Reduced outbound final-mile shipping costs by 25% through strategic contract negotiations
  • Streamlined outbound 3PL pack-out, increasing warehouse output by 40%
  • Lowered inbound FOB% from 23% to 6%, improving cost efficiency

Serena & Lily

Transportation Manager
02.2021 - 07.2022

Job overview

High End California Style Luxury furnishing to endure generations.

Led supply chain strategy by aligning cross-functional teams on inbound operations and home delivery. Managed 3PL execution and performance, driving efficiency at the intersection of technology, domestic growth, and trade compliance

  • Developed a transportation technology application to support 60% YoY growth while mitigating financial exposure from COVID-related supply chain disruptions
  • Designed company-wide visibility and financial tools to optimize transportation efficiency in a highly constrained supply environment during record growth
  • Identified and recovered $700K in 3PL billing errors and assisted in recouping $12M in inbound demurrage charges caused by COVID surcharges

SnapLabs, (Snap Inc)

Senior Logistics Manager
01.2017 - 04.2020

Job overview

Camera company that helps people to communicate through short videos and images known as a Snap.

Designed and implemented global supply chain systems, overseeing North American logistics, fulfillment, and transportation strategy across multi-channel operations. Co-developed the Snap Spectacles Go-To-Market strategy in collaboration with Marketing, Finance, and Sales

  • Enabled global e-commerce and B2B fulfillment for 8 major retailers (Amazon, Target, etc.) by launching U.S and EU distribution centers, achieving > 99% fulfillment accuracy
  • Opened two US Warehouses in eight weeks, optimizing location strategy and operational systems
  • Automated warehouse notifications by simulating EDI, saving $1M in infrastructure costs
  • Reduced B2C shipping costs by 15%, $1.05 per shipment through parcel network optimization

Fitbit

Senior Logistics Manager
01.2014 - 12.2016

Job overview

Health and fitness technology company building products that help transform people's lives.

Managed logistics for 70% of global volume, enabling 400%-unit sales growth and 255% revenue growth in one year. `Optimized fulfillment operations, scaling 275% B2C and 40% B2B growth through warehouse and logistics enhancements

  • Automated supply chain messaging with a 3PL-integrated EDI strategy, enhancing retailer collaboration and operational efficiency
  • Cut retail chargebacks by $4M over three years by developing and implementing a retailer routing guide SOP
  • Lowered B2C transportation costs by $1.2M annually by optimizing packaging to reduce weight tiers

RH (Formerly Restoration Hardware)

Supply Chain Solutions Project Manager/Senior Analyst
09.2012 - 01.2014

Job overview

World’s leading luxury home furnishings company – leading innovation in last mile delivery with white glove service for high-net-worth consumers.

Transformed supply chain operations by enhancing order lifecycle visibility, financial accountability, and inventory accuracy. Spearheaded a reverse logistics initiative, cutting return rates from 18% to 12%. Led a team of nine to develop KPIs, boosting inventory accuracy by 10–13%.

Implemented a $700M track-and-trace system and automated tracking for $200M in special orders, reducing operational costs by 20%. Delivered $35M in savings by establishing a return tracking system to mitigate theft risk

RH

MANAGER OF TRANSPORTATION FINANCE AND ANALYTICS
01.2008 - 09.2012

Job overview

Manageda $100M+ annual budget, driving financial accountability and cost efficiency. Enhanced freight accrual accuracy by 30% through the design and implementation of a Freight Audit Payment solution with Cass Information Systems. Deployed GT Nexus Global Visibility and Business Analytics solutions, optimizing transportation and distribution center milestone modeling.

Cost Plus World Market

International Logistics Analyst
03.2005 - 12.2007

Job overview

Multi-channel specialty retailer, focused on home products sourced worldwide.

Optimized global supply chain operations, leading GT Nexus (GTN) implementation and training to enhance data-driven decision-making. Identified inefficiencies in order planning and inventory management, achieving $1M in transportation savings. Promoted to senior role for spearheading logistics initiatives with lasting business impact.

Sun Microsystems

Material Analyst II: Area and Product Focal Specialist
01.2001 - 03.2005

Job overview

Innovative technology manufacturer of computer workstations, servers, and software.

Streamlined operational productivity by 90% and improved quarterly revenue growth by 30%. Acknowledged for 'Best in Class' for Operational Execution with APAC for reducing unshipped orders by 95%.


Education

University of Arizona
Tucson, AZ

Bachelor of Business Administration from Finance

Skills

  • End-to-End Supply Chain Optimization Cross-Border Logistics 321 Compliance
  • Strategic Leadership & Vision Business Transformation Executive Stakeholder Management
  • Warehouse & Distribution Deployment 3PL Management Lean & Six Sigma Methodologies
  • ERP, WMS, & TMS Implementation Data Analytics & Business Intelligence
  • P&L Management & Cost Optimization Contract Negotiation Process Improvement
  • E-Commerce & Omnichannel Operations Global Trade Compliance Reverse Logistic

Timeline

Senior VP of Operations (contract)

Integrated 3PL
10.2024 - Current

Director of Supply Chain

Every
12.2023 - 10.2024

Director of Operations

Harper Wilde
07.2022 - 09.2023

Transportation Manager

Serena & Lily
02.2021 - 07.2022

Senior Logistics Manager

SnapLabs, (Snap Inc)
01.2017 - 04.2020

Senior Logistics Manager

Fitbit
01.2014 - 12.2016

Supply Chain Solutions Project Manager/Senior Analyst

RH (Formerly Restoration Hardware)
09.2012 - 01.2014

MANAGER OF TRANSPORTATION FINANCE AND ANALYTICS

RH
01.2008 - 09.2012

International Logistics Analyst

Cost Plus World Market
03.2005 - 12.2007

Material Analyst II: Area and Product Focal Specialist

Sun Microsystems
01.2001 - 03.2005

University of Arizona

Bachelor of Business Administration from Finance
Jennifer SchwartzDirector of Operations / Global Logistics