Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Scott

Jennifer Scott

DeFuniak Springs,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

7
7
years of professional experience

Work History

Medical Receptionist/Clinic Surgery Scheduler

Eye Center South
05.2021 - Current
  • Prepared and processed patient referrals and transfer requests.
  • Registered and verified patient records before triage with most up-to-date information.
  • Answered phone calls and messages for -physician medical facility, scheduling appointments, and handling patient inquiries.
  • Processed medical insurance claims and payments.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Updated daily operating room calendars with accurate appointment schedules.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Expertly managed planning, scheduling, and coordination of outpatient procedures.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Checked patients in and out and collected payments.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Coordinated with facilities to set up surgeries for 2 Doctors, Cataract and Glaucoma Specialists.
  • Arranged pre-operative and post-operative appointments for surgical patients.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Communicated surgery requirements to nursing teams for smooth operation delivery.
  • Conducted patient intake interviews, recording and documenting relevant information.

Medical Receptionist

Temp Service
03.2018 - 04.2021
  • Organized paperwork such as charts and reports for office and patient needs.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Checked patient insurance, demographic, and health history to keep information current.

Office Manager/College Access Coordinator

Keenan's Kids Foundation
08.2018 - 04.2020
  • Monitored student progress to drive successful academic outcomes
  • Analyzed student academic records to assess educational and career goals.
  • Taught students to navigate college applications process.
  • Advocated for students to access available resources.
  • Maintained office supply inventory by checking stock and ordering supplies as needed.
  • Coordinated logistics for corporate events
  • coordinated travel arrangements , including booking hotel rooms, car rentals, and airfare for staff and students.
  • Planned and executed successful corporate meetings, lunches and special events for large groups of attorneys.
  • Oversaw day-today office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Coordinated college courses for attorneys for CLE credits.
  • Planned and coordinated seminars in different cities and countries for the Keenan Law Firm.
  • Planned menus and entertainment for all seminars.

Medical Receptionist

Women And Children First
05.2016 - 02.2018
  • Organized paperwork such as charts and reports for office and patient needs.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Completed patient referrals to other medical specialists.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Maintained current and accurate medical records for patients.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Prepared and processed patient referrals and transfer requests.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.

Education

High School Diploma -

Walton High School
Defuniak Springs, FL
05.2003

Skills

  • Insurance Verification
  • Computer Proficiency
  • Medical Records Verification
  • Schedule Coordination
  • Patient Referral
  • Claim Forms
  • EHR Software
  • CPR Certified
  • Office Coordination
  • Staff Leadership
  • CPT Coding
  • Prescription Refills
  • Outpatient Procedures
  • Team Goals
  • Equipment Troubleshooting and Maintenance
  • Pre-Authorization Management
  • Managing Medical Practices
  • Payment Plan Options
  • Data Entry Software
  • Reading Comprehension
  • Educating Patients
  • Patient Health Information Access
  • EMR Updating
  • Teamwork and Collaboration
  • Call Transfers
  • Complex Problem-Solving
  • Timely Processing
  • Pre-Operative Review
  • Clerical Support
  • Organization and Time Management
  • Answer Telephones
  • EHR Systems Expertise
  • Surgery Preparation
  • Office Workflow Support
  • Following Up with Patients
  • Regulatory Documentation
  • Accurate Recordkeeping
  • Obtaining Authorizations
  • Payment Collection
  • Updating Charts
  • Checking in Patients
  • Co-Pay Collection
  • Scheduling Tests and Procedures
  • Facility Coordinating
  • Reminder Calls
  • Order Purchasing
  • Office Supplies and Inventory

Timeline

Medical Receptionist/Clinic Surgery Scheduler

Eye Center South
05.2021 - Current

Office Manager/College Access Coordinator

Keenan's Kids Foundation
08.2018 - 04.2020

Medical Receptionist

Temp Service
03.2018 - 04.2021

Medical Receptionist

Women And Children First
05.2016 - 02.2018

High School Diploma -

Walton High School

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Jennifer Scott