Jennifer Scott

• A highly motivated and dedicated individual with extensive experience in the Multi-Family industry. Looking to obtain a position that requires me to utilize a strong background in efficiency, managing multiple priorities, sales strategies and successfully meeting demands.
• Highly organized
• Maintain resident retention and loyalty
• Effective communication skills required to supervise employees and interact with residents
• Self-motivator and self-disciplined
• Exceptional problem solving techniques
• Handle multiple tasks, prioritize and consistently meet tight deadline schedules

• Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with Policies & Procedures manual
• Maintain accurate records of all community transactions and submit on a timely basis (i.e. delinquency reports, move in/outs, rent rolls etc.)
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner
• Generate necessary legal action, documents and process in accordance with State and Company guidelines
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance
• Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds
• Prepare and implement procedures and systems within company guidelines to ensure orderly, efficient workflow
• Confirm all leases and corresponding paperwork are completed and input into the software system accurately and on a timely basis
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis
• Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
• Plan weekly/daily office staff schedules and assignments
• Ensure all administrative processes involving personnel such as performance evaluations, salary reviews, and payroll are handled on a timely basis
• Communicate daily with maintenance on pending service requests, make readies and general property maintenance and grounds
• Competent in personal computer skills, keyboard, internet search, Microsoft Office Suite, including Word, Excel, and Outlook. Yardi and OneSite
• Participate in training in order to comply with new or existing laws

References available on Request