Jennifer Scott
Healthcare
Fairhope,AL
Summary
Experienced owner of a successful medical massage practice with a strong background in providing exceptional care in hospitals and home health settings. Proven track record of effectively treating a diverse range of patients, utilizing comprehensive knowledge of various massage techniques and therapeutic modalities. Skilled in developing personalized treatment plans to address specific client needs and achieve optimal outcomes. Committed to delivering compassionate care, fostering a comfortable and healing environment, and promoting overall wellness.
Overview
19
19
years of professional experience
Work History
Owner of Medical Massage Business
Healing Touch Manual Therapy
01.2013 - 10.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Established foundational processes for business operations.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Navigated complex medical conditions while adapting massage therapy techniques to accommodate each client''s unique needs safely.
- Maintained professional licensure and certifications, adhering to all relevant regulations governing the practice of clinical massage therapy.
- Educated clients on the importance of recovery practices such as stretching, foam rolling, and massage therapy for optimal performance results.
- Continuously expanded professional knowledge through participation in industry conferences, workshops, and seminars related to sports massage therapy advancements.
- Educated clients on benefits of massage therapy and importance of self-care.
- Promoted health and wellness by educating clients on self-care techniques and the benefits of regular massage therapy sessions.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Continuously updated skillset through professional development opportunities and industry workshops, staying current on best practices in massage therapy.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Sustained injury prevention through diligent body care routines such as stretching, massage therapy, icing sore muscles after performances or rehearsals.
- Improved client recovery times post-injury with targeted massage therapy sessions designed to address specific muscle groups and problem areas.
Homecare Aide
Front Range Health Care
01.2013 - 07.2013
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Homecare Aide
Colorado Elder Care Solutions
05.2011 - 11.2012
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted disabled clients to support independence and well-being.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Monitored progress and documented patient health status changes to keep care team updated.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Homecare Aide
Colorado Caregivers and Companions
06.2011 - 04.2012
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Homecare Aide
Rescare Homecare
01.2011 - 06.2011
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Administer bedside and personal care, such as ambulation and personal hygiene assistance
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
- Accompany clients to doctors' offices and on other trips outside the home, providing transportation, assistance and companionship
Medical Receptionist
All Medical, Inc./Apple One
06.2010 - 01.2011
- Transmit correspondence and medical records by mail, e-mail, or fax
- Compile and record medical charts, reports, and correspondence, using typewriter or personal computer
- Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies
- Perform bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills, and keeping financial records
- Operate office equipment such as voice mail messaging systems, and use word processing, spreadsheet, and other software applications to prepare reports, invoices, financial statements, letters, case histories and medical records
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
- Answer telephones, and direct calls to appropriate staff
- Maintain medical records, technical library and correspondence files
Patient Escort
VA Hospital
01.2008 - 06.2010
- Provided safe and efficient transport and escort of patients throughout the institution
- Established rapport with patients to make them feel welcome, secure and cared for
- Assisted patients into wheelchairs and stretchers; handled patient care equipment
Respiratory Therapist
Yampa Valley Medical Center/ North Shore Rehab Center
12.2006 - 12.2007
- Read prescription, measure arterial blood gases, and review patient information to assess patient condition
- Enforce safety rules and ensure careful adherence to physicians' orders
- Demonstrate respiratory care procedures to trainees and other health care personnel
- Work as part of a team of physicians, nurses, and other health care professionals to manage patient care by assisting with medical procedures and related duties
- Use a variety of testing techniques to assist doctors in cardiac and pulmonary research and to diagnose disorders
- Provide emergency care, including artificial respiration, external cardiac massage and assistance with cardiopulmonary resuscitation
- Explain treatment procedures to patients to gain cooperation and allay fears
- Maintain charts that contain patients' pertinent identification and therapy information
- Educate patients and their families about their conditions and teach appropriate disease management techniques, such as breathing exercises and the use of medications and respiratory equipment
- Determine requirements for treatment, such as type, method and duration of therapy, precautions to be taken, and medication and dosages, compatible with physicians' orders
- Conduct tests, such as electrocardiograms (EKGs), stress testing, and lung capacity tests, to evaluate patients' cardiopulmonary functions
- Relay blood analysis results to a physician
- Monitor patient's physiological responses to therapy, such as vital signs, arterial blood gases, and blood chemistry changes, and consult with physician if adverse reactions occur
- Inspect, clean, test and maintain respiratory therapy equipment to ensure equipment is functioning safely and efficiently, ordering repairs when necessary
- Set up and operate devices such as mechanical ventilators, therapeutic gas administration apparatus, environmental control systems, and aerosol generators, following specified parameters of treatment
- Perform bronchopulmonary drainage and assist or instruct patients in performance of breathing exercises
- Perform pulmonary function and adjust equipment to obtain optimum results in therapy
Respiratory Therapist
DENVER HEALTH
10.2005 - 11.2006
- Managed and operated mechanical ventilators to deliver airway management.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Assessed, diagnosed, and treated breathing issues.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
- Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
- Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
Education
Certified Massage Therapist - Deep Tissue Massage, Myofacial Release, Trigger Point Therapy, Swedish, Thai, Zen Shiatsu, MET, Cranial Sacral, Sports Massage, Geriatric Massage
Berkana Massage institute
Denver, Colorado12.2013
Respiratory Therapy Certification - Geography
Texas State University
San Marcos, Texas12.2000
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Business management
- Business planning
- Strategic planning
- Marketing
- Financial management
- Business development
- Budget development
Qualifications Summary
QMAP Certified, BLS/First Aid Certified, Experience in Hospitals and Home Health
Timeline
Owner of Medical Massage Business
Healing Touch Manual Therapy
01.2013 - 10.2024
Homecare Aide
Front Range Health Care
01.2013 - 07.2013
Homecare Aide
Colorado Caregivers and Companions
06.2011 - 04.2012
Homecare Aide
Colorado Elder Care Solutions
05.2011 - 11.2012
Homecare Aide
Rescare Homecare
01.2011 - 06.2011
Medical Receptionist
All Medical, Inc./Apple One
06.2010 - 01.2011
Patient Escort
VA Hospital
01.2008 - 06.2010
Respiratory Therapist
Yampa Valley Medical Center/ North Shore Rehab Center
12.2006 - 12.2007
Respiratory Therapist
DENVER HEALTH
10.2005 - 11.2006
Respiratory Therapy Certification - Geography
Texas State University
Certified Massage Therapist - Deep Tissue Massage, Myofacial Release, Trigger Point Therapy, Swedish, Thai, Zen Shiatsu, MET, Cranial Sacral, Sports Massage, Geriatric Massage
Berkana Massage institute
Similar Profiles
Angelin ThomasAngelin Thomas
Office Manager at Healing Touch Physical Therapy & RehabilitationOffice Manager at Healing Touch Physical Therapy & Rehabilitation
Jacqueline PortugalJacqueline Portugal
Medical Receptionist at Manhattan Sports and Manual Physical TherapyMedical Receptionist at Manhattan Sports and Manual Physical Therapy
Francisco PerezFrancisco Perez
Physical Therapy Aid at Manual Orthopedic Physical TherapyPhysical Therapy Aid at Manual Orthopedic Physical Therapy