Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Sears

Carlsbad,CA

Summary

Innovative Sales Development Manager with 15 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.

Overview

10
10
years of professional experience

Work History

Sales Consultant

Precision Diagnostics
05.2022 - 05.2023
  • Maximized customer satisfaction by quickly responding to any concern or request
  • Overcame objections with effective product demonstrations and persuasive communication skills
  • Determined customers' needs based on sales calls and face-to-face meetings
  • Developed and implemented 'Checklists' for the execution of lab services within each new and existing account to ensure 'Data entry' on the front end was accurate
  • Reduced A/R by 12% by implementing and executing Checklists and a customized workflow within each account
  • Actively participated in sales meetings, trainings, and conferences to enhance and stay updated on industry trends
  • Collaborated with internal teams, including marketing development, to align sales efforts with company objectives and maximize revenue potential.

Regional Director of Business Development

Reliant Rehabilitaion
04.2019 - 04.2022
  • Collaborated with Marketing to develop and execute plans through/with end users and partners across 11 states on the west coast
  • Find, develop, manage and maintain client relationships
  • Develop and execute sales presentations to potential and current clients
  • Identify and qualify sales opportunities, providing a consultative and value-add approach
  • Elevate key customer relationships, especially at C-suite and senior management levels
  • Exceeded $1 million yearly quota by 105%-125% consistently
  • Generated over $5.5 million in revenue for my territory

Co-Owner

Recovery Solution Resources
01.2017 - 01.2021
  • RSR generated @$5-$6 million a month in billable claims
  • RSR partnered with 30-40 Substance Abuse facilities nationwide, to help manage their diagnostic testing throughout their program
  • Negotiated and closed 5 hospital contracts to process samples for certain Providers
  • Grew book of business a min of 130% each year
  • RSR provides protocol development and review for each vertical line within the facility
  • RSR trains staff in the execution of each service and provides 24/7 customer service support
  • RSR provides a Field Operation team to help facility integrate each ancillary within their program the most seamless and efficient way possible
  • RSR trains staff and Doctors on the importance of Medical Necessity and provides forms to help support each claim in this regard
  • Offered multiple verticals(Blood/Tox/PGX/Pharm/COVID/RPP) to Providers nationally


Director of Substance Abuse Division

GenTech Diagnostics
03.2014 - 01.2017
  • Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems
  • Analyze operations to evaluate performance of a company or its staff's objectives or to determine areas of potential cost reduction, program improvement, or policy change
  • Direct, plan, or implement policies, objectives, or activities of organizations to ensure continuing operations, to maximize returns on investments, or to increase productivity
  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products
  • Territory generated over a $4 mil in revenue a month in sales via multiple verticals(Toxicology/Blood/PGX/Pathology/Pharmacy)
  • Exceeded quarterly quotas every year by min 120%
  • Prepare or present reports concerning government statutes or rulings, or other items that are affecting division services
  • Implement corrective action plans to solve organizational or departmental problems
  • Present information at meetings or National conferences to promote services, exchange ideas, or accomplish objectives
  • Train new hires on sales within the market space
  • In-service new accounts and implement proper testing protocols and procedures
  • Research and devise Substance Abuse specific billing protocols and procedures
  • Sales Executive of the Year 2016 and 2017.

Sales Consultant

Summit Diagnostics
03.2013 - 03.2014
  • Grew revenue in my territory by 15% in 2013 to $1,875,300
  • exceeded quota by 3rd and 4th quarter in 2013
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.

Education

Master of Education -

National University
La Jolla, CA
06.1996

Bachelor of Science (B.S.) - Criminal Justice -

Long Beach State University
05.1994

Skills

  • Sales Strategy Development
  • Client Relationship Management
  • Market Expansion
  • Team Leadership
  • Negotiation and Closing
  • Sales Forecasting and Reporting
  • CRM Software (eg, Salesforce)
  • Market Research and Analysis
  • Presentation Skills
  • Strong Communication and Interpersonal Skills

Timeline

Sales Consultant

Precision Diagnostics
05.2022 - 05.2023

Regional Director of Business Development

Reliant Rehabilitaion
04.2019 - 04.2022

Co-Owner

Recovery Solution Resources
01.2017 - 01.2021

Director of Substance Abuse Division

GenTech Diagnostics
03.2014 - 01.2017

Sales Consultant

Summit Diagnostics
03.2013 - 03.2014

Master of Education -

National University

Bachelor of Science (B.S.) - Criminal Justice -

Long Beach State University

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Jennifer Sears