Dentrix software, Intergy software, Carelogic software, Microsoft word and Microsoft excul
Jennifer Seaton
Kirtland,New Mexico
Summary
Ambitious Dental Assistant with excellent planning skills, team player with positive attitude, strong work ethics, deadline-driven and good writing skills, looking for a change. Extensive experience in operation management that consistently exceeds expectations in high-pressure, fast-paced environment. Proficient in project/program planning, balancing skills with ability to support multiple projects within an organization structure. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Virtual Care Support Specialist
Axis Health System
03.2011 - 04.2023
- Sending telehealth link to patients
- Technical Assistance over phone/home visit
- MS office (word and excel)
- Scanning importing/exporting documents
- Assisting supervisor with marketing telehealth program
- Answering and receiving messages to resolve issues.
Expanded Function/Lead Dental Assistant
Northern Navajo Medical Center
03.2020 - 07.2021
- Schedule and take charge of clinic flow, occasionally front desk staff coverage
- Dentrix dental software and MS office (word and Excel)
- Trained and orientated dental assistant staff on office equipment
- Proficient in general dentistry chair-side duties
- Quality control by evaluating re-designing changes through process control
- Maintained dental equipment on a daily, weekly, and monthly schedule
- Ensured instruments are safe using proper sterilization techniques
- Confirming patient appointments, scheduling patients, answering phone calls with excellent customer service
- Alternate timekeeper included submitting time and attendance of staff of comp time/overtime
- Adhered to OSHA and CDC standards and procedures to ensure staff and patients safety
- Ability to use copy machine, computer, calculator.
Expanded Function Dental Assistant
Crownpoint Health Center
09.2008 - 03.2011
- Chairside assistant included periodontic, oral surgery, pediatric dentistry and endodontic
- Scheduled patients
- Processed x-rays ordered by dental providers
- Properly sterilized dental equipment, exam rooms in accordance with infection control policies
- Organized Community service such as sealant program and health fairs
- Ensure all dental codes and health records are recorded.
Expanded Function Dental Assistant
Southern Ute Indian Health Center
03.2003 - 08.2008
- Greeted patients and reviewed medical history
- Assisted dentist in variety of dental treatment such as oral surgery, prosthetic, endodontics and pediatric dentistry
- Scheduled and called patients.
Education
Health Technician (During Pandemic) -
Dental Assistant Program -
Skills
- Responsible for calling and following up with Covid Positive Patients
- Supporting patients with their care by monitoring oxygen levels and documenting in Electronic Health Records
- Able to recognize and report to nurses or providers of changes in patient health
- Responsible for checking covid positive patients of hospital stay, making sure patients are comfortable and helped as needed
- Totem 1 for Supervisor and Lead Dental Assistant Course
- Responsible for organizing and managing health fairs and school programs
- Understanding the need for improvement by communicating with staff
- Managing Records and archiving according to General Records
- Knowledge of Dentrix Software
- Knowledge of Word, Excel Software
- Technical Assistance
- Data Collection
- Recordkeeping Skills
- Helpdesk Operations
- Activity Planning
- Support Services
- Hardware Troubleshooting
- Service Desk Operations
- Problem Solving
- Task Prioritization
- Adaptability and Flexibility
- Training and Coaching
- Process Improvement
- Telecommunications Knowledge
- Team Collaboration
- Attention to Detail
- Empathy and Patience
- Virtualization Technologies
- Remote Support
- Customer Service
Certification
Advance Expanded Function Dental Assistant,
Periodontal Certificate,
Esthetic Certificate,
Pedodontic Certificate
Software
Timeline
Expanded Function/Lead Dental Assistant
Northern Navajo Medical Center
03.2020 - 07.2021
Virtual Care Support Specialist
Axis Health System
03.2011 - 04.2023
Expanded Function Dental Assistant
Crownpoint Health Center
09.2008 - 03.2011
Expanded Function Dental Assistant
Southern Ute Indian Health Center
03.2003 - 08.2008
Health Technician (During Pandemic) -
Dental Assistant Program -
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