Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Jennifer Seda

Jennifer Seda

Student Financial Services
New York,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Student Financial Counselor- Student Accounts

LIM College
New York, NY
11.2021 - Current
  • Daily importing of payments and reconciling accounts including cash, checks and online payments.
  • Assisted students in completing financial aid documents accurately and efficiently.
  • Outreach students for current payments, past due payments and assist in establishing payment plans.
  • Monitored incoming funds from external sources such as private donors or government agencies, reconciling them against corresponding accounts receivable entries.
  • Utilized computer software programs to manage large volumes of data related to student accounts and financial aid awards.
  • Verified accuracy of student financial data and resolved discrepancies accordingly.
  • Establish close liaison between Student Financial Services, Registrar, Admissions, Residential life, and Financial aid.
  • Responded promptly to inquiries from students concerning their financial aid status or account balance information.
  • Ensure timely processing of refunds and administration of 1098-T's
  • Primary contact person for scholarship committee responsible for collecting data, responding to inquires, disseminating acceptance letters and posting scholarships to account.

Business Operations Associate

Mercy College
Dobbs Ferry, NY
11.2016 - 11.2021
  • Developed and implemented operational strategies to improve efficiency in daily operations.
  • Provided ongoing support for operational teams to ensure efficient workflow processes.
  • Created detailed reports on business performance metrics and presented findings to senior management.
  • Drafted policies and procedures for the implementation of new operational systems.
  • Developed training materials for employees related to new operational initiatives.
  • Maintained effective communication between all levels of personnel within the organization.
  • Partnered with team members to identify and address challenges or opportunities.
  • Developed acute knowledge of products, policies and goals of business.

Education

MBA - Business Administration

Mercy College
Dobbs Ferry, NY
05-2021

Skills

  • Microsoft Office 365
  • Ellucian Banner
  • Sonis
  • Argos
  • Nelnet
  • Heartland ECSI
  • Extender
  • Flywire
  • Slate
  • Gallagher
  • VA-Once
  • PowerFaids
  • Financial Planning
  • Debt Management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

  • Hosted information sessions for incoming students and continuing students.
  • Attended quarterly work trainings for Bursar and Financial Aid.

Timeline

Student Financial Counselor- Student Accounts

LIM College
11.2021 - Current

Business Operations Associate

Mercy College
11.2016 - 11.2021

MBA - Business Administration

Mercy College
Jennifer SedaStudent Financial Services