Jennifer Segers

WG 4. full time employment 40 hours a week

• received star awards
• Sweep, mop, and scrub floors; vacuum carpets; empty trash receptacles; clean windows, walls, and ceilings; replenish restroom supplies.
• Maintain janitorial equipment in a safe and orderly manner; perform minor repairs on custodial equipment as needed.
• Clean spills or other hazardous materials according to safety protocols; respond to emergency cleaning situations.
• Perform snow removal duties such as shoveling sidewalks, salting walkways, plowing parking lots.
• Inspect buildings regularly for safety hazards and potential repairs.
• Follow established safety procedures when handling chemicals used in cleaning products.
• Enforce rules regarding use of building facilities; ensure proper usage by tenants or visitors.
• Respond promptly to tenant requests for service in a courteous manner.
• Monitor inventory levels of cleaning supplies and order new items when necessary.
• Notify supervisors immediately if any damage is found or needs repair.
• Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
• Steam-cleaned or shampooed carpets.
• Followed company uniform, performance and security policies with every job.
• Resolved customer inquiries, questions and concerns to consistently offer quality service.
• Trained new hires on materials and services, best practices and protocols.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• full time employment 40 to 70 hours a week
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• Recognized emergency situations and implemented appropriate procedures.
• Assisted with meal preparation and ensured proper nutrition was maintained.
• Transported individuals to medical appointments and assisted with errands.
• Administered medications as prescribed by physician in accordance with established policies and procedures.
• Contributed to the development of patient-centered goals for short-term and long-term care plans.
• Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
• Assisted clients with proper exercises and rehabilitation.
• Adhered to HIPAA regulations when handling confidential information.
• Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
• Maintained records of patient care, progress or problems to report and discuss observations.
• Maintained clean and well-organized environment for client happiness and safety.
• Conducted home safety assessments to identify potential hazards or areas that need improvement.
• Planned, prepared or served meals to patients according to prescribed diets.
• Managed patient transportation and appointment scheduling.
• Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
• Checked patients' pulse, temperature and respiration.
• Observed infection control protocols while performing duties in the home environment.
• Ensured compliance with state regulations related to home health care services.
• Utilized various software and tools to streamline processes and optimize performance.

WG 4 full time employment 40 hours a week

• received customer service award from the superintendent
• Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
• Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
• Mixed water and detergents or acids to prepare cleaning solutions.
• Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
• Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
• Providing support services for a variety of events including setup and breakdown assistance as needed.
• Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
• Resolved customer complaints promptly and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• drove government vehicle following all road rules and regulations
• kept a clean and sanitary work place
• Serviced, cleaned and restocked restrooms.
• Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
• Performed landscaping tasks and removed litter to maintain grounds.

• WG4 full time employment 40 hours a week
• drove a government vehicle following all road rules and regulations
• provided excellent customer service
• Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
• Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
• Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
• Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
• Cleaned building floors by sweeping, mopping or vacuuming.
• Scrubbed toilets, sinks, showers, walls and windows; refilled soap dispensers and paper towels.
• Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
• Maintained janitorial closets in a neat and orderly fashion; restocked cleaning supplies as needed.
• Followed company uniform, performance and security policies with every job.
• Kept building interiors appealing with routine deep cleaning of high-traffic areas.
• Cleaned kitchen areas including counters, appliances, cupboards and dining area surfaces.
• Maintained accountability for building keys, master keys and access cards.
• Performed landscaping tasks and removed litter to maintain grounds.
• Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Recognized by management for providing exceptional customer service.

• full time employment 40 to 60 hours a week
• customer service excellence
• Supervised teams' work to maintain consistent quality and performance levels.
• Assisted staff by serving food and beverages or bussing tables.
• Coached staff on strategies to enhance performance and improve customer relations.
• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Responded quickly to any emergency situations occurring during the swing shift.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• employee scheduling
• ordering and inventory
• bank deposits
• hiring new employees
• deep cleaning before safety inspections.
• Maintained accurate records of employees' attendance and hours worked during the swing shift.
• Worked in close collaboration with team members to ensure customers received high-quality service.
• Oversaw food preparation, production and presentation according to quality standards.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Trained new employees to perform duties.