Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Segreti

Montrose,NY

Summary

Dynamic Care Manager with extensive experience at Care Design NY, specializing in personalized care planning and service coordination. Proven ability to enhance client outcomes through effective case assessments and clinical documentation. Skilled in navigating complex systems while fostering strong communication with clients and families to ensure comprehensive support.

Overview

10
10
years of professional experience

Work History

Care Manager

Care Design NY
07.2018 - Current
  • Developed personalized care plans (Life plans) aligning with individual needs, wants and preferences through the IAM assessment.
  • Coordinated multidisciplinary team meetings to ensure holistic service delivery as needed, and monitoring member's progress.
  • Educated clients and families on available resources and support systems which include government programs like SNAP, HEAP, Low Income Housing, etc.
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Participated in the Mentorship Life Plan Pilot Program from August 2019- January 2020 for two Care Managers in the Bronx.
  • Supported and assisted over 16 + families in getting them connected through the Self-Direction Program.

Medicaid Service Coordinator

YAI- Inational Institute For People With Disabilities Network
04.2015 - 06.2018
  • Coordinated comprehensive care plans for individuals with disabilities, ensuring alignment with Medicaid regulations.
  • Facilitated communication between clients, families, and service providers to enhance support systems.
  • Monitored and evaluated client progress, adjusting service plans as necessary to meet evolving needs.
  • Supported clients in navigating Medicaid eligibility processes, providing guidance on required documentation.
  • Developed comprehensive care plans, ensuring appropriate allocation of resources for clients' needs.

Education

Criminal Justice

Johnson & Wales University
Providence, RI
02-2009

Skills

  • Service Coordination has been provided for well over 100 cases which include past and temporary cases from the Bronx and current and temporary cases in Westchester County, Putnam County, and Rockland County
  • Current and future care planning for all 40 members currently on caseload
  • Case assessments (IAM, DDP2, Level of Care)
  • Clinical documentation (Medisked) notes and Life Plans completed in a timely manner
  • Patient education on member's diagnosis for current and future planning

Languages

Spanish
Professional Working

Timeline

Care Manager

Care Design NY
07.2018 - Current

Medicaid Service Coordinator

YAI- Inational Institute For People With Disabilities Network
04.2015 - 06.2018

Criminal Justice

Johnson & Wales University