Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jennifer Seibel

Princeton,IA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

29
29
years of professional experience

Work History

Territory Manager

Johnstone Supply
Davenport, IA
01.2014 - Current
  • Established relationships with key customers, vendors, and distributors in the area.
  • Resolved customer complaints regarding sales and service.
  • Worked closely with existing accounts to grow market share.
  • Developed solid connections with customers to promote products.

Counter Salesperson

Johnstone Supply
Davenport, IA
04.2003 - 01.2014
  • Answered store and merchandise questions and led customers to wanted items.
  • Computed purchases and received and processed cash or credit payment.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered customer inquiries regarding prices, availability, and product features.
  • Placed special orders or called other stores to find desired items.

Warranty Administrator/Office Assistant

Johnstone Supply
Davenport, IA
02.2000 - 04.2003
  • Communicated effectively both verbally and in writing with customers regarding their inquiries relating to their warranties.
  • Updated company databases with new information about warranties and returns.
  • Stayed up to date on factory announcements and recalls.
  • Processed warranty paperwork for accurate documentation, reporting and filing.
  • Answered phone calls and welcomed visitors to office.
  • Delivered messages and ran errands.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Maintained an organized filing system of paper documents and electronic files.

Sales Associate

Outlook America
Davenport, IA
10.1999 - 12.1999
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Pool Maintenance Technician

Pheasant Hills Homeowners Association
Bettendorf, IA
05.1995 - 09.1999
  • Cleaned and maintained pool filters, pumps, skimmers, and other equipment on a regular basis.
  • Inspected pools regularly to ensure safety regulations were met and that the water was clean and safe for swimming.
  • Performed chemical tests of pool water in order to determine appropriate levels of chlorine and pH.
  • Maintained records of maintenance activities, repairs, chemicals used.
  • Ordered necessary supplies such as cleaning chemicals, replacement parts.

Physical Therapy Aide

Plaza Physical Therapy
Davenport, IA
08.1998 - 06.1999
  • Assisted physical therapists with patient treatments by setting up equipment, preparing patients for treatment and providing support throughout the session.
  • Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
  • Conducted exercises with patients as prescribed by the physical therapist in order to improve strength and flexibility.
  • Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
  • Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.

Education

Associate of Arts -

Scott Community College
Bettendorf, IA
05-2001

High School Diploma -

Pleasant Valley High School
Pleasant Valley
05-1999

Skills

  • Issue Resolution
  • Goal Setting
  • Product Demonstrations
  • Channels and Distribution Knowledge
  • Customer Relationship Management
  • Business Growth
  • Product and Service Sales
  • Territory Expansion
  • CRM Software
  • Territory Management

References

References available upon request.

Timeline

Territory Manager

Johnstone Supply
01.2014 - Current

Counter Salesperson

Johnstone Supply
04.2003 - 01.2014

Warranty Administrator/Office Assistant

Johnstone Supply
02.2000 - 04.2003

Sales Associate

Outlook America
10.1999 - 12.1999

Physical Therapy Aide

Plaza Physical Therapy
08.1998 - 06.1999

Pool Maintenance Technician

Pheasant Hills Homeowners Association
05.1995 - 09.1999

Associate of Arts -

Scott Community College

High School Diploma -

Pleasant Valley High School
Jennifer Seibel