JENNIFER SENAK
Grovetown,GA
Summary
Results-oriented Manager who thrives in fast-paced and competitive environments. Strong presentation, analytical and problem solving skills. Adaptable, talented at managing dynamic and cross-functional teams around the country. Over 10 years of progressive management experience in the retail industry and Human Resources roles and responsibilities. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Overview
18
18
years of professional experience
1
1
Certification
Work History
HRBP Experience
Generac Power Systems
02.2023 - Current
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Conducted company-wide town hall meetings to convey updates.
- Collaborated with managers to identify and address employee relations issues.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
Corporate Recruiter I
Generac Power Systems
04.2022 - 02.2023
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Attended career fairs and networking events to help fill openings and build candidate pipeline.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Read, analyzed, and interpreted various internal and external documents and reports.
- Met with hiring managers to identify talent needs and determine criteria for filling vacancies.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Advertised and promoted open positions using social media and digital marketing procedures.
- Managed candidate activity within Applicant Tracking System (ATS).
- Utilized internal recruiting systems (AVATURE) to record, update and track all candidate progress.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Participated in local job fairs and recruitment events for prospective hiring.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Store Manager
Biglots
03.2021 - 04.2022
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Improved store status by implementing process improvements and identifying performance gaps for corrective action.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Corrected operational discrepancies by developing and executing process improvements.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Established measures to promote diversity and drive equal access to opportunity and advancement.
- Held exit interviews and documented information discussed with employees.
- Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
On Premise Manager
Spherion Staffing
07.2019 - 02.2021
- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.
- Sorted job applications, vetted candidates and recommended individuals for key positions.
- Partnered with hiring managers, consulting throughout hiring process to achieve desired results.
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
- Developed reports on employee headcount, monthly HR reports and quarterly training reports.
- Sourced, qualified, and conducted screening interviews with qualified candidates.
- Attended recruitment events and networked. Managed all aspects of employee life cycle process, including on and off boarding.
- Completed background checks on potential hires. Set up interviews with employers and qualified applicants. Thoroughly explained employee handbook during new employee orientations. Organized applicant drug tests and obtained results.
- Promoted branding initiatives, implementing effective marketing and sales campaigns.
- Organized and carried out promotional events, including setting up and tearing down event sites and interacting with customers.
- Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
- Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Re-created hiring goals and objectives in difficult markets to address staffing issues.
- Created and maintained strong alliances with local colleges and trade schools to establish trusted relationship and continuous funnel of applicants.
- Planned and executed recruitment events to bring in area candidates.
- Managed and updated recruitment ATS and CMS software.
- Brought in well-qualified, multifaced job candidates to fill open positions.
Store Manager
Vitamin Shoppe
03.2018 - 11.2018
- Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
- Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Provided excellent customer service and adhered to all standard practices, maximizing sales and minimizing shrinkage.
- Delivered excellent customer service by greeting and assisting each customer.
- Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
- Interviewed, hired, supervised and trained 5 employees and instituted mentoring program to develop skills, leadership and employee excellence.
- Contributed to merchandising ideas at team sales meetings.
- Addressed customer inquiries and resolved complaints.
Store Manager
Michaels
04.2014 - 03.2018
- Managed the day-to-day tactical and long-term strategic activities within the business.
- Reviewed and approved billing invoices and expense reports.
- Collected and reported information on competitive activity during presentations.
- Recruited and hired numerous new staff members throughout the year.
- Presented company goals and objectives to new principals. Offered feedback to executive-level management on the effectiveness of strategies, selling programs and initiatives.
- Coached and mentored numerous staff members by offering constructive feedback and taking interest in their long-term career growth.
- Managed day to day operations including opening and closing a store. Strong P&L analysis and reconciliation.
- Strong driver in increasing sales year over year.
Store Manager
Walgreens
05.2006 - 05.2014
- Identified key growth opportunities for the business through marketing initiatives and community events.
- Ten years of management experience.
- Ensured that team member responsibilities were defined and understood.
- Established and maintained effective communication system.
- Monitored ongoing expenses relative to ledger reconciliation.
- Collaborated with design, development and marketing of private brands with in the store.
- Identified and drove creative solutions for problems. Recruited, retained and developed staff.
- Coordinated and lead efforts across a large cross-functional team. Planned, directed and monitored regulatory operations.
- Planned, coordinated and controlled daily operations of the organization.
- Instructed guidance, direction and authorization to carry out major projects.
- Implemented corrective actions. Reviewed sales price and operating costs.
- Ensured the availability of professional talent needed to meet business objectives.
- Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices. Organized meetings.
- Planned and managed event logistics. Maintained or improved margins over previous years.
Education
HRCI Institute
02.2024
BBA - Business Administration with an emphasis in Marketing
Georgia Southern University
Statesboro, GA2006
Associate of Science - Pre-Allied Health
South Georgia College
Douglas, GA2003
Skills
- Business analysis
- Team building
- Adaptable
- Leadership mentoring
- Project analysis
- Employee engagement
- Exceptional time management skills
- Human resource management systems
- Time Tracking and Payroll Administration
- Employee Relations
- Onboarding Processes
- Compensation and benefits
- Relationship Building
- Human Resources Support
Certification
- Human Resources Management Training
- Professional in Human Resources Training
Affiliations
- Military Employee Resource Group Secretary
Timeline
HRBP Experience
Generac Power Systems
02.2023 - Current
Corporate Recruiter I
Generac Power Systems
04.2022 - 02.2023
Store Manager
Biglots
03.2021 - 04.2022
On Premise Manager
Spherion Staffing
07.2019 - 02.2021
Store Manager
Vitamin Shoppe
03.2018 - 11.2018
Store Manager
Michaels
04.2014 - 03.2018
Store Manager
Walgreens
05.2006 - 05.2014
HRCI Institute
BBA - Business Administration with an emphasis in Marketing
Georgia Southern University
Associate of Science - Pre-Allied Health
South Georgia College