Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Settegast

Van,TX

Summary

Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.

Overview

11
11
years of professional experience

Work History

Front Desk Assistant

Fairfield By Marriott
03.2020 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Received, screened and routed incoming calls.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Conducted research to assist with routine tasks and special projects.
  • Maintained transaction security by verifying payment cards against identification.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered multi-line phone system and enthusiastically greeted callers.

Infant and Toddler Teacher

Little Lemus Preschool
06.2017 - 04.2020
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Promoted sensory development by providing access to different textures.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.

Substitute Teacher, K-12

Van Isd
01.2013 - 05.2017
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Medical Assistant

Palestine Regional Medical Center
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Assistant Manager

Exxon Mobil
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Education

GED -

North Mesquite High School
Mesquite, TX

Medical Assistant -

Education America
Dallas, TX

Elementary School Teaching

TJC
Tyler, TX

Skills

  • Team Building and Supervision
  • Cash Control
  • VIP Guest Relations
  • Word Processing
  • Reservations Management
  • System Updates
  • Guest Relations
  • Hospitality Services
  • Administrative Skills
  • Business Recordkeeping
  • Staff Training
  • Cash Handling

Timeline

Front Desk Assistant

Fairfield By Marriott
03.2020 - Current

Infant and Toddler Teacher

Little Lemus Preschool
06.2017 - 04.2020

Substitute Teacher, K-12

Van Isd
01.2013 - 05.2017

Medical Assistant

Palestine Regional Medical Center

Assistant Manager

Exxon Mobil

GED -

North Mesquite High School

Medical Assistant -

Education America

Elementary School Teaching

TJC

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Jennifer Settegast