Summary
Overview
Work History
Education
Skills
Additional Trainings
Memberships/Professional Alliances
Timeline
Volunteer

Jennifer Sharp

Spokane Valley

Summary

As an experienced educator, mediator, and counseling graduate student, I am a lifelong learner with a deep passion for helping others. My purpose has always been to support and empower individuals through building strong rapport, demonstrating empathy, and fostering self-reflection to help them achieve their personal goals. I am dedicated to walking alongside others during challenging circumstances and equipping them with practical tools to navigate and cope effectively. Committed to professionalism and ethical standards, I actively seek feedback to continuously refine my skills and provide the highest quality of service to my clients.

Overview

2025
2025
years of professional experience

Work History

Licensed Professional Educator

  • Reading First Coach, coached and trained teachers
  • Title 1 Teacher, created and implemented individualized learning plans for students
  • Third Grade Literacy Teacher, created lessons for students struggling in the area of literacy
  • Third Grade Teacher
  • Kindergarten Teacher
  • Preschool Teacher

Long Beach Unified School District, Ontario Public Schools, Garden City Public Schools, Coeur d'Alene Public Schools, Liberty Lake Children's Academy

  • Improved student achievement achieved by implementing individualized learning plans tailored to each student''s needs.
  • Enhanced classroom atmosphere by creating a safe and inclusive environment where all students felt comfortable participating.
  • Communicated regularly with parents about their child''s progress, addressing concerns promptly and working together to develop solutions for improvement.

Volunteer

Crisis Text Line
09.2024 - Current
  • Assess Risk
  • Establish Rapport: Build trust with texters by demonstrating empathy and understanding.
  • Acknowledge Feelings: Validate the texter's emotions without judgment.
  • Use Reflective Responses: Paraphrase what the texter is sharing to ensure understanding and to help them feel heard.
  • Identify the Crisis Level: Determine the severity of the situation based on the texter’s messages.
  • Assess Safety: Evaluate the texter's immediate risk of harm to themselves or others.
  • Escalate When Necessary: Alert supervisors or emergency services if the texter’s safety is at imminent risk.
  • Identify Next Steps: Help texters brainstorm actionable steps they can take after the conversation.
  • Connect to Resources: Provide information about local or national support services, hotlines, or community resources.
  • Respect Boundaries: Avoid offering personal opinions, advice, or sharing personal information.
  • Ensure Confidentiality: Protect the privacy of texters and their information.

Volunteer

Northwest Mediation Center
09.2023 - 04.2024


  • Creating a Safe Environment: Foster an atmosphere of respect, neutrality, and trust.
  • Guiding Discussions: Ensure each party has an opportunity to express their views without interruptions.
  • Statements: Restate negative or inflammatory comments in a neutral and constructive way.
  • Encouraging Problem-Solving: Guide parties in brainstorming potential solutions.
  • Remaining Impartial: Avoid taking sides or making decisions for the parties.
  • Avoiding Conflicts of Interest: Disclose any potential biases or relationships that might affect neutrality.
  • Respecting Cultural Differences: Acknowledge and adapt to diverse cultural and personal perspectives.
  • Identifying Issues: Help parties clarify and define the issues at the heart of the conflict.

Education

Master of Arts - Clinical Mental Health

University of The Cumberlands
Williamsburg, KY
08-2026

Master of Science - Education

Newman University
Wichita, KS

Bachelor of Arts - Human Development

California State University
Long Beach, CA

Skills

  • Active Listening: Focus on understanding clients’ concerns and emotions
  • Rapport Building: Establish a strong, trusting connection with clients
  • Reflective Responses: Paraphrase and summarize to validate client feelings and ensure clarity
  • Cultural Competence: Understand and respect clients’ diverse backgrounds and experiences
  • Boundary Setting: Maintain appropriate professional boundaries while fostering a supportive environment
  • Positive attitude: Clearly communicate with an openness to teamwork, collaboration, and a focus on solutions

Additional Trainings

Transforming Traumatic Grief

Trauma Treatment Certification Course

Documentation and Risk Management 

Written Exposure Therapy

Memberships/Professional Alliances

American Counseling Association Member

Chi Sigma Iota Honor Society Member

Timeline

Volunteer

Crisis Text Line
09.2024 - Current

Volunteer

Northwest Mediation Center
09.2023 - 04.2024

Licensed Professional Educator

Master of Arts - Clinical Mental Health

University of The Cumberlands

Master of Science - Education

Newman University

Bachelor of Arts - Human Development

California State University
Jennifer Sharp