Jennifer Sharp
Lincoln,AL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Tractor Supply Company
04.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Team Lead
Tractor Supply Company
08.2021 - 04.2022
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained database systems to track and analyze operational data.
Team Member
Tractor Supply Company
03.2021 - 08.2021
- Boosted sales with effective product recommendations based on customer needs and preferences.
- Assisted in successful promotional events, engaging customers and driving sales growth.
- Streamlined checkout process, accurately handling cash transactions and maintaining balanced registers.
- Helped achieve sales targets by identifying upselling opportunities and promoting loyalty programs to customers.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Followed inventory management and loss prevention policies to minimize shrink in store.
Restaurant Server
Broiler Room Restaurant
09.2020 - 02.2021
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Certified Nursing Assistant
Lineville Heath And Rehab
01.2020 - 09.2020
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Certified Nursing Assistant
Colonel Robert L. Howard Veterans Home
04.2019 - 01.2020
Sewing Machine Operator
Ipak Of Alabama
02.2017 - 04.2019
- Met strict deadlines for garment production by efficiently managing workload and prioritizing tasks.
- Collaborated with team members to ensure smooth workflow and consistent productivity in a fast-paced environment.
- Maintained an organized work area, ensuring efficient access to tools, materials, and supplies for optimal productivity.
- Assisted in training new employees on the operation and maintenance of sewing machines, promoting a supportive work environment.
Skills
- Customer Relations
- Department Oversight
- Store Organization
- Business Development
- Loss Prevention
- Stock Management
- Mentoring and Coaching
- Inventory Management
Timeline
Assistant Store Manager
Tractor Supply Company
04.2022 - Current
Team Lead
Tractor Supply Company
08.2021 - 04.2022
Team Member
Tractor Supply Company
03.2021 - 08.2021
Restaurant Server
Broiler Room Restaurant
09.2020 - 02.2021
Certified Nursing Assistant
Lineville Heath And Rehab
01.2020 - 09.2020
Certified Nursing Assistant
Colonel Robert L. Howard Veterans Home
04.2019 - 01.2020
Sewing Machine Operator
Ipak Of Alabama
02.2017 - 04.2019
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