Jennifer Shaw
Chicagoland Area,IL
Summary
Regional/Field Sr. HR Business Partner with over 16 years of expertise in employee relations, talent management, and policy implementation. Adept at leveraging HR systems like Taleo and HCM Oracle to drive strategic organizational success. Renowned for mentoring employees, spearheading transformational change initiatives, and fostering collaborative stakeholder relationships.
Overview
16
16
years of professional experience
Work History
Regional/Field Sr. HR Business Partner
WM (Waste Management)
Lombard, IL
07.2021 - Current
- Manage employee grievances, disputes, and disciplinary matters, ensuring fair treatment and compliance with company policies and employment laws
- Investigate and resolve complex or critical employee relations issues in a timely and effective manner to enhance workplace harmony and productivity
- Interpret collective bargaining agreements, ensuring compliance and fair practices
- Collate and analyze employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes
- Consult with management on policies, driving informed decision-making and strategic planning
- Prepare HR reports and analyze data, supporting strategic initiatives
- Develop internal communication materials, improving understanding of HR policies
- Developed an internal communication platform, enhancing information flow and increasing employee satisfaction
- Implemented employee engagement programs, boosting morale and retention
- Facilitated cross-departmental training sessions, enhancing team synergy and performance
- Optimized talent acquisition processes, reducing hiring time and improving candidate quality
- Analyze workforce data to identify trends, informing strategic HR initiatives and policy adjustments
- Partner with department heads to align HR strategies with business objectives, driving an increase in overall productivity
- Conduct comprehensive compensation analysis, ensuring competitive salary structures and reducing employee turnover
- Streamline HR compliance audits, improving adherence to regulations and reducing risk
- Lead diversity and inclusion initiatives, fostering a more inclusive workplace and increasing employee satisfaction
- Mentor junior HR staff, improving their skill sets and contributing to an increase in team efficiency
- Support succession planning strategies, ensuring leadership continuity and reducing talent gaps
- Facilitate leadership workshops, enhancing managerial skills and boosting team performance
- Identify talent needs, partnered with HR to address gaps, improved workforce alignment.
Sr. HR Business Partner
Exelon (Exelon Generation & ComEd)
Lombard, IL
09.2016 - 06.2021
- Resolved employee relations issues, enhancing workplace harmony and productivity
- Interpreted collective bargaining agreements, ensuring compliance and fair practices
- Consulted with management on policies, driving informed decision-making and strategic planning
- Prepared HR reports and analyze data, supporting strategic initiatives
- Developed internal communication materials, improving understanding of HR policies
- Analyzed trends in turnover rates to identify areas for improvement in employee retention strategies.
- Facilitated training sessions for managers on various leadership topics such as conflict resolution and team building.
- Collaborated with department heads to forecast future personnel needs based on projected business growth.
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Implemented employee engagement programs, boosting morale and retention by 15%
- Facilitated cross-departmental training sessions, enhancing team synergy and performance
- Optimized talent acquisition processes, reducing hiring time by 20% and improving candidate quality
- Analyzed workforce data to identify trends, informing strategic HR initiatives and policy adjustments
- Partnered with department heads to align HR strategies with business objectives, driving a 12% increase in overall productivity
- Conducted comprehensive compensation analysis, ensuring competitive salary structures and reducing employee turnover.
- Led diversity and inclusion initiatives, fostering a more inclusive workplace and increasing employee satisfaction.
- Mentored junior HR staff, improving their skill sets and contributing to an increase in team efficiency
- Supported succession planning strategies, ensuring leadership continuity and reducing talent gaps
- Facilitated leadership workshops, enhancing managerial skills and boosting team performance
- Identified talent needs, partnered with HR to address gaps, improved workforce alignment.
Human Resource Generalist
Sertoma Centre, Inc.
Alsip, IL
02.2015 - 10.2016
- Managed benefits administration for 400+ employees, ensuring accurate enrollment and eligibility tracking
- Calculated and aligned compensation for new hires and internal employees based on experience and education
- Resolved escalated benefits issues, balancing fairness to employees with cost and risk management
- Ensured compliance with federal, state, and local laws, maintaining up-to-date policies and procedures
- Coordinated and organized events to boost employee morale and job satisfaction
- Led compliance audits ensuring alignment with federal, state, and local regulations, minimizing legal risks by 10%
- Implemented a new HRIS system, reducing administrative workload by 20% and improving data accuracy
- Developed and launched employee wellness programs, boosting overall employee satisfaction scores by 25%
- Managed the meticulous documentation of employee records, ensuring 100% accuracy during audits and reviews
- Conducted comprehensive workforce analysis, identifying trends that led to a 15% improvement in employee retention
- Partnered with department heads to streamline onboarding processes, reducing new hire onboarding time by 30%
- Advised on job descriptions, enhancing role clarity and reducing hiring time by 15%
- Identified training opportunities, boosting staff competency and performance
- Facilitated staff orientations, ensuring seamless onboarding and integration
- Provided comprehensive onboarding and training for new hires, ensuring smooth transitions and high employee retention
- Mentored junior HR staff, fostering a collaborative team environment and improving overall HR department efficiency.
Human Resource Generalist
Eagle Express Lines
South Holland, IL
02.2014 - 10.2015
- Managed benefits administration for 400+ employees, ensuring accurate enrollment and eligibility tracking
- Calculated and aligned compensation for new hires and internal employees based on experience and education
- Resolved escalated benefits issues, balancing fairness to employees with cost and risk management
- Ensured compliance with federal, state, and local laws, maintaining up-to-date policies and procedures
- Coordinated and organized events to boost employee morale and job satisfaction
- Led compliance audits ensuring alignment with federal, state, and local regulations, minimizing legal risks by 10%
- Implemented a new HRIS system, reducing administrative workload by 20% and improving data accuracy
- Developed and launched employee wellness programs, boosting overall employee satisfaction scores by 25%
- Managed the meticulous documentation of employee records, ensuring 100% accuracy during audits and reviews
- Conducted comprehensive workforce analysis, identifying trends that led to a 15% improvement in employee retention
- Partnered with department heads to streamline onboarding processes, reducing new hire onboarding time by 30%
- Advised on job descriptions, enhancing role clarity and reducing hiring time by 15%
- Identified training opportunities, boosting staff competency and performance
- Facilitated staff orientations, ensuring seamless onboarding and integration
- Provided comprehensive onboarding and training for new hires, ensuring smooth transitions and high employee retention
- Mentored junior HR staff, fostering a collaborative team environment and improving overall HR department efficiency.
IT Recruiter/HR Admin
Software Tech Enterprises
Matteson, IL
10.2014 - 02.2015
- Administered benefits for 900+ employees, ensuring compliance and resolving issues efficiently
- Managed full cycle recruiting and applicant tracking, enhancing hiring quality and process efficiency
- Processed background checks, coordinated drug screenings, and scheduled new hire orientations
- Maintained HRIS systems and documented filing systems, ensuring accurate and accessible records
- Supported HR leadership and led special projects, contributing to departmental goals and initiatives
- Managed Applicant Tracking System, ensuring high-quality grading for new hires
- Conducted full-cycle recruiting, facilitating open interviews and developing strategies
- Provided orientations, identified training opportunities, and conducted reference checks
- Scheduled and coordinated candidate interviews, participated in panels, and communicated benefits
- Reviewed daily calendars, phone calls, and emails, ensuring efficient office operations.
Human Resource Assistant /Executive Assistant
People For Community Recovery
Chicago, IL
07.2009 - 02.2014
- Managed benefits administration for 400+ employees, ensuring accurate enrollment and eligibility tracking
- Calculated and aligned compensation for new hires and internal employees based on experience and education
- Resolved escalated benefits issues, balancing fairness to employees with cost and risk management
- Ensured compliance with federal, state, and local laws, maintaining up-to-date policies and procedures
- Coordinated and organized events to boost employee morale and job satisfaction
- Led compliance audits ensuring alignment with federal, state, and local regulations, minimizing legal risks by 10%
- Implemented a new HRIS system, reducing administrative workload by 20% and improving data accuracy
- Developed and launched employee wellness programs, boosting overall employee satisfaction scores by 25%
- Managed the meticulous documentation of employee records, ensuring 100% accuracy during audits and reviews
- Conducted comprehensive workforce analysis, identifying trends that led to a 15% improvement in employee retention
- Partnered with department heads to streamline onboarding processes, reducing new hire onboarding time by 30%
- Advised on job descriptions, enhancing role clarity and reducing hiring time by 15%
- Identified training opportunities, boosting staff competency and performance
- Facilitated staff orientations, ensuring seamless onboarding and integration
- Provided comprehensive onboarding and training for new hires, ensuring smooth transitions and high employee retention
- Mentored junior HR staff, fostering a collaborative team environment and improving overall HR department efficiency.
Paralegal/ Legal Secretary
Law Offices Of David L. Yanoff
Chicago, IL
11.2008 - 07.2009
- Delivered exceptional client service, enhancing client satisfaction and retention
- Supported three attorneys with legal tasks, improving efficiency and case outcomes
- Managed schedules, court dates, and files, ensuring timely and accurate case preparation
- Drafted and filed court documents, maintaining compliance with Circuit Court requirements
- Handled discovery communications with opposing counsel, facilitating case progress
- Represented clients at administrative hearings, achieving favorable outcomes
- Processed client billing and payments, ensuring accurate and timely financial records
- Liaised with judges and attorneys, effectively communicating case details and updates
- Led the coordination of complex case schedules, ensuring timely court appearances and document submissions
- Worked closely with attorneys to prepare case files, improving case readiness and client satisfaction
- Developed a digital billing system that expedited payment processing, cutting client billing cycle by 20%
- Meticulously managed client communications, ensuring all interactions were documented and follow-ups were timely
- Coordinated with legal teams to streamline case management, directly contributing to a 15% increase in case resolution efficiency
- Analyzed case data to identify key legal precedents, aiding attorneys in formulating stronger arguments and winning more cases.
Education
Masters in Human Resource Management -
Keller School of Management
Tinley Park, ILParalegal Studies Certificate ABA Approved -
Roosevelt University
Chicago, ILBachelor of Arts, History -
Northern Illinois University
DeKalb, ILSkills
- MS Office
- Word Perfect
- Westlaw
- Lexis Nexis
- Fusion
- Peoplesoft
- HCM Oracle
- Convercent
- Taleo
- Typing
Personal Information
Title: Regional/Field Sr. HR Business Partner
Timeline
Regional/Field Sr. HR Business Partner
WM (Waste Management)
07.2021 - Current
Sr. HR Business Partner
Exelon (Exelon Generation & ComEd)
09.2016 - 06.2021
Human Resource Generalist
Sertoma Centre, Inc.
02.2015 - 10.2016
IT Recruiter/HR Admin
Software Tech Enterprises
10.2014 - 02.2015
Human Resource Generalist
Eagle Express Lines
02.2014 - 10.2015
Human Resource Assistant /Executive Assistant
People For Community Recovery
07.2009 - 02.2014
Paralegal/ Legal Secretary
Law Offices Of David L. Yanoff
11.2008 - 07.2009
Masters in Human Resource Management -
Keller School of Management
Paralegal Studies Certificate ABA Approved -
Roosevelt University
Bachelor of Arts, History -
Northern Illinois University
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