Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Jennifer Shehata

Beaverton

Summary

Dynamic and results-driven professional with extensive experience at Safeway as a Deli Team Lead. Proven expertise in team leadership and operational efficiency, enhancing customer satisfaction through exceptional service and quality control. Skilled in food preparation and inventory management, consistently achieving high standards in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Deli Team Lead

Safeway
Hillsboro
01.2025 - Current
  • Team Leadership: Supervise, train, and motivate deli associates to ensure high levels of performance, customer service, and product knowledge.
  • Food Preparation and Presentation: Oversee the preparation and presentation of deli products, ensuring they meet quality standards, and are visually appealing to customers.
  • Operational Efficiency: Oversee the daily operations of the deli, ensuring that product preparation, displays, and service are efficient, timely, and aligned with department goals.
  • Problem Resolution: Handle customer complaints or issues in a professional and efficient manner, ensuring customer satisfaction, and resolving any concerns promptly.

Food Cart Co-Owner

ELMASRY Food Cart
Portland
02.2022 - 08.2024
  • Food Preparation and Quality Control: Oversee the preparation of food, ensuring all items are made to the highest standards of quality, taste, and presentation.
  • Inventory Management: Maintain proper inventory levels, order supplies as necessary, and ensure the timely replenishment of food and beverage stock.
  • Staff Supervision: Manage and train staff, ensuring they adhere to operational standards, food safety guidelines, and customer service expectations.
  • Financial Management: Monitor and track daily sales, manage cash flow, handle payments, and maintain financial records in line with business requirements.
  • Marketing and Promotion: Develop and implement strategies to attract customers, build brand awareness, and foster repeat business.

Administration Executive

GXO (Intel Hawthorn Farms)
Hillsboro
06.2021 - 02.2022
  • New Hire Administration: Accurately input and maintain new hire information in the GHO system, ensuring data integrity, and timely updates.
  • Onboarding Process: Facilitate the onboarding process for new hires, ensuring they complete all necessary paperwork and training prior to their first day.
  • Licensing and Badging: Coordinate and manage the licensing and badging process for temporary contractors, ensuring all compliance requirements are met before they begin work.
  • Compliance & Documentation: Ensure all onboarding documentation, including licensing and identification verification, is completed in accordance with company policies, and regulatory standards.
  • Collaboration: Work closely with HR, IT, and other departments to ensure smooth onboarding experiences, and seamless integration of new hires and contractors into the organization.

Chef

Providence ( Unity Health )
Portland
09.2020 - 05.2021
  • Meal Preparation: Prepare and portion a variety of healthy, balanced meals in accordance with patients' dietary requirements and preferences.
  • Compliance with Standards: Adhere to all health and safety guidelines, including Oregon state regulations, to ensure safe food handling, preparation, and delivery practices.
  • Nutritional Integrity: Work closely with healthcare professionals to ensure that meals meet the prescribed nutritional needs of each patient, promoting overall well-being, and recovery.
  • Quality Control: Maintain a high standard of food quality, presentation, and sanitation, ensuring meals are both visually appealing, and safe for consumption.
  • Team Collaboration: Collaborate with kitchen staff and healthcare teams to ensure the timely and accurate preparation of meals in alignment with patient schedules and dietary restrictions.

CSR

Hertz Car Rental
Portland
07.2018 - 03.2020
  • Customer Interaction: Assist customers with vehicle reservations, ensuring a smooth and efficient booking process.
  • Product Knowledge: Provide expert guidance on available vehicle options, upgrades, and additional services.
  • Service Excellence: Demonstrate a commitment to delivering outstanding customer service by offering personalized recommendations.
  • Problem Solving: Address customer concerns promptly, ensuring any issues are resolved in a timely and professional manner.
  • Brand Representation: Uphold the company’s high standards by ensuring all customer interactions reflect the values of professionalism, quality, and customer satisfaction.

Education

High School Diploma -

Mountain View
Vancouver, WA
01-1997

Skills

  • Team leadership
  • Food preparation
  • Operational efficiency
  • Inventory management
  • Quality control
  • Customer service

Affiliations

  • Resource Advocacy: Help veterans access additional resources, such as legal support, job placement, financial assistance, or housing programs, by advocating on their behalf and connecting them with the appropriate agencies.
  • Emotional Support: Provide a compassionate and understanding presence for veterans, offering emotional support and encouragement while respecting their unique needs and challenges.
  • Collaboration with Staff: Work closely with shelter staff to monitor the progress and well-being of veterans in the shelter, ensuring all needs are met and any concerns are addressed promptly.

References

References available upon request.

Timeline

Deli Team Lead

Safeway
01.2025 - Current

Food Cart Co-Owner

ELMASRY Food Cart
02.2022 - 08.2024

Administration Executive

GXO (Intel Hawthorn Farms)
06.2021 - 02.2022

Chef

Providence ( Unity Health )
09.2020 - 05.2021

CSR

Hertz Car Rental
07.2018 - 03.2020

High School Diploma -

Mountain View

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