Highly skilled professional with a strong background in analytical thinking, effective communication, and collaborative teamwork. Demonstrated ability to adapt to new environments for seamless integration into any team. Committed to contributing to team success and continuously improving professional skills. Approaches work with a positive attitude and unwavering dedication to continuous learning and personal growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Care Manager
Sunrise Treatment and Recovery Center
05.2024 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Educated clients on community resources, treatment options and health care services to better manage conditions.
Assessed clients and developed plans to meet needs.
Developed strong rapport with patients through empathetic listening and compassionate communication techniques.
Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Communicated with healthcare providers to facilitate continuity of care.
Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Maintained detailed records in compliance with agency standards and regulations.
Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Evaluated clients progress and adjusted service plans to address areas of concern.
Monitored patient progress closely, adjusting care plans as needed to promote ongoing improvement.
Enhanced patient care by developing and implementing individualized care plans.
Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
Prioritized time management effectively balancing competing demands within dynamic fast-paced healthcare environments.
Implemented evidence-based interventions for diverse populations, supporting culturally competent care delivery practices.
Engaged in continuous professional development to stay current with advances in care management.
Implemented patient education programs, increasing patient engagement in their health management.
Advocated for patients' needs with healthcare providers, securing necessary interventions for improved health outcomes.
Leveraged technology to enhance care coordination, resulting in more timely and effective interventions.
Negotiated with insurance companies to secure coverage for necessary treatments, reducing financial burdens on patients.
Building/Long Term Substitute Teacher
Fairview Area Schools
10.2022 - Current
Prepare and deliver lessons in curriculum for grade level
Build trusting and educational relationships with students to ensure learning is free of concerns
Build strong communication between students and coworkers to assist in overall well-being at school
Organizational skills to maintain a clear and positive learning environment
Mediate student interactions to ensure a positive and uplifting experience
Assist in cafeteria and playground to ensure safety and well-being of students
Skills Coach
Bowen Center
08.2022 - 09.2022
Collaborate with a clinical and medical team to empower patients to care for their physical and mental health
Conduct hands-on skills-building sessions in various community, home, and school settings
Provide support and guidance to individuals in emotional regulation, relational skills, independent living skills, and general coping skills
Utilize a comprehensive toolbox of evidence-based practices to enhance well-being of patients
Maintain accurate and up-to-date records of patient progress and treatment plans
Act as a compassionate and dedicated advocate for the individuals and families you serve
Provide empathetic support to a diverse caseload, including a variety of ages, diagnoses, and backgrounds
Education
Bachelors - Psychology
Southern New Hampshire University
04.2024
Associates of Arts -
Southern New Hampshire University
11-2023
Skills
Experienced in Microsoft software solutions
Patient appointment coordination
Experience with HIPAA standards
Hands-on laboratory skills
Collaborating with diverse learners
Motivational support
Engagement techniques
Diverse learning strategies
Facilitating active learning
Hands-on educational engagement
Skilled in guiding group discussion
Instructional strategy implementation
Data retention compliance
Critical thinking
Clear and concise communication
Assessment monitoring
Coordinating group learning sessions
Diverse subject instruction
Skilled in behavior modification strategies
Workplace safety knowledge
Proficient in managing tasks and priorities
Client relationship management
Versatile in dynamic environments
Comprehensive care planning
Case analysis
Accurate clinical documentation
Client support coordination
Detail-oriented medical record keeping
Cross-functional workflow coordination
Policy compliance assurance
Project coordination
Effective discharge strategy development
Effective treatment administration
Client needs analysis
Certification
CPR and First Aide certified.
Timeline
Care Manager
Sunrise Treatment and Recovery Center
05.2024 - Current
Building/Long Term Substitute Teacher
Fairview Area Schools
10.2022 - Current
Skills Coach
Bowen Center
08.2022 - 09.2022
Bachelors - Psychology
Southern New Hampshire University
Associates of Arts -
Southern New Hampshire University
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