Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JENNIFER SHELFFO

Mauldin,SC

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.



Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resource/Engineering Assistant

Amsted Rail
07.2024 - Current
  • Facilitated daily operations of the HR department with general and administrative support.
  • Sourced candidates and updated lead database to support recruiters.
  • Made hiring recommendations based on applicant interviews.
  • Brought in well-qualified applicants through digital and print job postings.
  • Maintained positive employee relations by answering questions and offering recommendations.

Human Resources Assistant

Thrive Upstate
10.2023 - 02.2024
  • Answered HR department inquiries, forwarding calls and messages to relevant personnel.
  • Compiled and updated employee records in digital and physical file systems.
  • Provided clerical and administrative support to managers and executives.
  • Processed personnel leave-request forms, new hire packets and benefits information.
  • Inspected files to verify employee documentation and accuracy.
  • Greeted visitors answered phones and managed appointments and interview scheduling.

Business Office Associate

CarMax
02.2023 - 09.2023
  • Processed paperwork for business actions and followed up on missing items or signatures.
  • Delivered exceptional customer service to office guests from first greeting through wide range of support needs.
  • Submitted paperwork necessary to maintain legal business operations and comply with regulations.
  • Trained new office staff in administrative and operational procedures.
  • Supported business operations by preparing and processing DMV paperwork for new car purchase documentation.
  • Expert in vehicle Title acquisitions.

Marketing Coordinator

Iron Horse Motorcycle Lawyers
07.2022 - 02.2023
  • Delivered administrative support services to improve marketing efforts.
  • Assisted with communication strategies and implemented tactics to support business objectives.
  • Coordinated marketing events for showcasing products and service offerings.
  • Proposed internal and external ideas and initiatives to help promote general awareness of company brand.
  • Evaluated marketing personnel and offered constructive feedback on ways to improve.
  • Marketed products and services at tradeshows and promotional events.
  • Interviewed and hired talented individuals to add value to the marketing team.

Human Resources Assistant

Metromont LLC
08.2021 - 07.2022
  • Explained company personnel policies, benefits and procedures to employees or job applicants.
  • Answered questions regarding salaries, benefits and other pertinent information.
  • Searched employee files to obtain information for authorized persons and organizations.
  • Coordinated new employee onboarding with orientation scheduling and preparation. Prepared and set up new employee orientations.
  • Processed, verified and maintained personnel-related documentation.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Processed paperwork related to grievances, performance evaluations, classifications and employee leaves of absence.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Initialized background checks for potential new hires.
  • Examined employee files to answer inquiries and provide information for personnel actions.
  • Assisted with administering employee benefit programs and worker's compensation plans.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Developed and maintained training materials and benefits packets for new hires.

Legal Assistant

Elliot Frazier Law Firm LLC
06.2020 - 10.2020
  • Organized legal documents in company filing systems and databases.
  • Responded to client calls and inquiries to deliver applicable information.
  • Followed risk and compliance policies and procedures to promote business activities.
  • Coordinated project files to support Attorney and paralegal's and enhance team success. Was the first communication with clients. Greeted clients and assessed their needs and directed them to the right person
  • Adhered to strict security protocols to protect confidentiality of all data

Legal Assistant

J. Robert Surface
05.2019 - 01.2020
  • Participated in client interviews, observed questioning process and documented information.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.Handled telephone calls, meeting plans and conference organization requirements.
  • Filed clients' legal documents in relevant courts for processing.
  • Used Veteran Government Software to input and maintain client data with high degree of accuracy.
  • Adhered to strict security protocols to protect confidentiality of all data.

Education

Associate of Applied Science - Paralegal Studies

Greenville Technical College
Greenville, SC
05.2021

Certification - Human Resource Generalist

Greenville Technical College
Greenville, SC
06-2025

Skills

  • Office Administration
  • Correspondence and Legal Forms Drafting
  • Legal Research
  • Database Searching
  • Legal Correspondence
  • Calendar Management
  • Information Confidentiality
  • Verbal and Written Communication
  • Microsoft Office
  • Relationship Building
  • Critical Thinking
  • Understands Confidentiality
  • Human Resources Administration
  • Personnel Records Management
  • Employee Relations
  • New Hire Orientation
  • Employee Onboarding
  • Background Checks
  • Mail Handling
  • Word Processing
  • Computer Literacy
  • Microsoft Office and Docusign
  • Human Resources Support
  • Team Player
  • Administrative Support
  • Report Generation
  • Administrative Assistance

Certification

  • HR Generalist Certification – Greenville Technical College
  • SHRM-CP Certified June 2025
  • SC Notary Public

Timeline

Human Resource/Engineering Assistant

Amsted Rail
07.2024 - Current

Human Resources Assistant

Thrive Upstate
10.2023 - 02.2024

Business Office Associate

CarMax
02.2023 - 09.2023

Marketing Coordinator

Iron Horse Motorcycle Lawyers
07.2022 - 02.2023

Human Resources Assistant

Metromont LLC
08.2021 - 07.2022

Legal Assistant

Elliot Frazier Law Firm LLC
06.2020 - 10.2020

Legal Assistant

J. Robert Surface
05.2019 - 01.2020

Associate of Applied Science - Paralegal Studies

Greenville Technical College

Certification - Human Resource Generalist

Greenville Technical College

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