- Music
- Crafting and DIY Projects
- I love a good adventure whether its to another state or just up to the good ole UP Michigan
- I make perler necklaces for all my local ravers and friends, Im really big in the EDM Scene, and concerts as well music is how i express my self on a day to day
Jennifer Shepherd
West Branch,Michigan
Summary
A seasoned professional with a proven track record at Muha Meds, I excel in quality control and team coordination. Leveraging skills in workflow management and quality assurance, I've significantly enhanced production efficiency and product quality, fostering a culture of excellence and collaboration across teams.
Experienced production professional with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, improving operational efficiency, and ensuring quality standards. Known for adaptability, reliability, and effective problem-solving. Prepared to drive success and deliver impactful outcomes in dynamic environments.
Overview
8
8
years of professional experience
Work History
Production Lead
Muha Meds
11.2023 - Current
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Maintained up-to-date knowledge on industry-specific rules and regulations, serving as a reliable resource for colleagues seeking guidance.
QC Inspector
Muha Meds
11.2023 - Current
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
- Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
Cart Packaging Lead
Muha Meds
11.2023 - Current
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Interacted with inspection department to address and resolve packaging issues.
- Supported new employees with training in proper stripping, packaging, inventory management, and cleaning.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
- Mentored junior team members, fostering professional growth and development within the department.
- Oversaw incoming packaging products and monitored quality of outgoing products to comply with specifications.
Complaince Label Printer
Muha Meds
11.2023 - Current
- Designed custom labels tailored to client specifications, ensuring brand consistency and customer satisfaction.
- Stayed current on industry trends and advancements in label-making technology, enabling informed decision-making for future investments or upgrades.
- Successfully managed multiple simultaneous projects while maintaining attention to detail and adherence to quality standards.
- Adapted quickly to changing project requirements, delivering high-quality labels within tight deadlines.
- Enhanced label design quality by implementing innovative design techniques and software tools.
Budtender/Receptionist
The Woods
09.2021 - 10.2023
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Contributed to team success by sharing product knowledge and expertise with fellow budtenders during training sessions.
- Read industry publications to maintain knowledge on current and future bud trends.
Bartender and Trainer
Applebee's Grill + Bar
08.2020 - 12.2021
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kitchen Manager
G's Pizzeria & Deli
07.2016 - 12.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
Education
High School Diploma -
Ogemaw Heights Highscool
West Branch, MI06-2018
Skills
- Quality control
- Troubleshooting
- Team coordination
- Quality assurance
- Basic math
- Workflow management
- Assembly and production
- Waste reduction
- Order fulfillment
- Metric and Distru Knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved production numbers to excelled through 300,000 pcs a week by managing operation schedules effectively.
- Managing to get over 3,000 jars of pre rolls out in an 8 hour period and out the door by managing me and my team on a timely manner.
Interests
Timeline
Production Lead
Muha Meds
11.2023 - Current
QC Inspector
Muha Meds
11.2023 - Current
Cart Packaging Lead
Muha Meds
11.2023 - Current
Complaince Label Printer
Muha Meds
11.2023 - Current
Budtender/Receptionist
The Woods
09.2021 - 10.2023
Bartender and Trainer
Applebee's Grill + Bar
08.2020 - 12.2021
Kitchen Manager
G's Pizzeria & Deli
07.2016 - 12.2020
High School Diploma -
Ogemaw Heights Highscool
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