Jennifer Shiflet
Sebring,FL
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Radiology Technologist
Highlands Advanced Rheumatology
06.2021 - Current
- Developed strong rapport with patients, providing reassurance and support throughout the diagnostic imaging process to promote positive experiences.
- Performed a wide range of diagnostic imaging exams, accurately positioning patients for optimal results.
- Ensured patient safety by adhering to radiation protection guidelines throughout all procedures.
- Provided exceptional patient care throughout the entire examination process, addressing concerns promptly and professionally.
- Contributed to a positive work environment by collaborating effectively with team members from various disciplines including nursing, administration, and other technologists.
- Assisted in the development of department protocols for image acquisition and processing, streamlining workflow.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Business Owner
Ron’s Automotive
04.2014 - 06.2021
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
Director of Diagnostic Imaging
Highlands Regional Medical Center
05.2006 - 04.2014
- Evaluated emerging technology advancements for potential incorporation into existing practices to maintain a competitive edge within the industry.
- Coordinated departmental resources to ensure timely and accurate completion of diagnostic imaging requests, thereby providing exceptional patient care.
- Promoted a culture of safety within the department through regular safety audits, risk assessments, and equipment maintenance schedules.
- Ensured compliance with industry standards and regulations by instituting thorough quality assurance procedures.
- Mentored junior staff members and facilitated their professional growth by sharing insights and expertise gained from years of experience in the field.
- Established strong relationships with referring physicians to foster collaboration in patient care.
- Actively participated in interdisciplinary teams to enhance clinical decision-making processes for patients requiring diagnostic imaging services.
- Contributed to hospital accreditation efforts by maintaining comprehensive documentation of procedures, policies, and quality metrics within the Diagnostic Imaging department.
- Developed and maintained a high-performing team by providing ongoing training, performance evaluations, and professional development opportunities.
Education
Associate of Applied Science - Radiology
Red River Community College
Winnipeg, Manitoba Canada 06-1995
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Team collaboration
- Reliability and punctuality
- Time management
- Professional appearance
- Verbal and written communication
- Safety procedures
- Emergency procedures
- Leadership qualities
- Interpersonal communications
- Problem-solving
- Conflict resolution
- Calm under pressure
- Adaptability and flexibility
Certification
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).
- Licensed Radiologic Technologist - Florida Department of Health or appropriate State Licensing Body.
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
Timeline
Radiology Technologist
Highlands Advanced Rheumatology
06.2021 - Current
Business Owner
Ron’s Automotive
04.2014 - 06.2021
Director of Diagnostic Imaging
Highlands Regional Medical Center
05.2006 - 04.2014
- Registered Radiologic Technologist (R.T.(R)) - American Registry of Radiologic Technologists (ARRT).
- Licensed Radiologic Technologist - Florida Department of Health or appropriate State Licensing Body.
- Basic Life Support for Healthcare Providers – American Heart Association or Red Cross.
Associate of Applied Science - Radiology
Red River Community College
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