Jennifer Shiver
Albany,GA
Summary
Skilled Technician with a proven track record at Proctor & Gamble, excelling in equipment maintenance and repair. Demonstrated expertise in troubleshooting and quality control, alongside exceptional multitasking and organizational abilities. Achieved significant improvements in equipment efficiency and reliability, ensuring compliance with safety standards and enhancing customer satisfaction through technical support and user training.
Overview
18
18
years of professional experience
Work History
Technician
Proctor & Gamble
Albany, GA
09.2006 - Current
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Provided technical support services to customers via phone or email communication.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Completed scheduled appointments on time to drive quality service.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Communicated with distributors to acquire necessary equipment for projects.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Documented results of all tests performed and reported any discrepancies.
- Adjusted, maintained, and repaired various types of manufacturing equipment.
- Monitored inventory levels and ordered parts as needed to keep machines running efficiently.
- Operated automated systems to produce product according to customer specifications.
- Assisted with troubleshooting issues related to the manufacture of products.
- Assisted in training other technicians on proper use of equipment and safety protocols.
- Ensured compliance with all safety regulations while operating machinery.
- Followed detailed instructions from engineering personnel during production runs.
- Maintained a clean work area by disposing of waste materials properly.
- Performed machine set-up activities prior to start up of production run.
- Identified problems within the assembly line and implemented solutions accordingly.
- Used hand tools, power tools and measurement devices to perform production operations.
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
- Collaborated with team members to promptly accomplish tasks and meet deadlines.
- Troubleshot problems with equipment, devices and products.
- Evaluated final products for quality and compliance with product standards.
- Troubleshot problems with equipment, devices or products.
- Coordinated with vendors, suppliers and manufacturing personnel to resolve technical and quality issues.
- Documented all process deviations and reported them to the supervisor.
- Assisted in the setup and preparation of equipment for production runs.
- Coordinated with cross-functional teams to resolve production issues.
- Conducted quality checks on finished products to ensure accuracy.
Education
High School Diploma -
Lee County High School
Leesburg, GA06-1992
Skills
- Component Replacement
- Equipment Maintenance
- Equipment Repair
- Operations Monitoring
- Quality Control
- User Training
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting and diagnosis
- Manufacturing Processes
- Troubleshooting
- Preventive Maintenance
Accomplishments
- Two time CEO award winner
- Team leader
- Quality Leader
- Autonomous Maintenance Leader
- Leader of Central Fluids for tissue converting
Timeline
Technician
Proctor & Gamble
09.2006 - Current
High School Diploma -
Lee County High School