Jennifer Sierra Chandler

Provide support to CIO, CTO, CISO, CMIO, CNIO, and Chief Innovation Officer:

• Increased productivity by providing executive-level administrative support: meticulously prioritizing and scheduling internal and external meetings, conference calls, travel arrangements, expense reports, agendas, and presentations, resulting in improved time management and increased efficiency
• Use discretion, confidentiality, and good judgment to protect c-level and financial reports including budgets, forecasts, and monthly reports.
• Promote team productivity by coordinating department schedules for offsite meetings (600+ team members), quarterly meetings, team building activities, and managing logistics & catering for meetings.

• Optimized 4 executives’ productivity by providing executive-level administrative support: meticulously prioritizing and scheduling internal and external meetings, conference calls, travel arrangements, expense reports, agendas, and presentations, resulting in improved time management and increased efficiency
• Coordinated monthly operating meetings with CEO and COO and parent company’s leadership team, onsite and remote
• Collaborated with other members of medical and administrative teams to provide seamless support for the company including recruiting and onboarding efforts, weekly new employee orientation, and training

• Managed 5 email accounts and two complex calendars ensuring timely response and scheduling appointments, creating itineraries, presentation materials, and travel arrangements
• Partnered closely with the President and CEO to develop strategic plans to reach business goals and targets in a virtual capacity, improve profitability, analyzed existing business strategies and practices, provided recommendations for improvements including promotion of initiatives through social media, television, and radio platforms with a combined audience reach of 1.3 million
• Led administrative initiatives and managed the execution of projects and tasks across, including offsite special initiatives (1,500 attendees), Board of Directors meetings, external stakeholder requests and oversight of deadlines
• Implemented project management strategies to improve efficiency and timely delivery of programs and services which included recording weekly content via Zoom and Teams for television and radio media platforms and social media.

• Performed administrative functions for the President, including maintaining key events calendar for management team, minute meetings, and presentations
• Organized domestic and international travel arrangements and generated detailed itineraries for the President and the management team including expense reports via Concur.

• Provided VP and the management team support with travel arrangements (domestic & international), expense reports, calendar management, presentations, coordinating weekly management meetings and quarterly off-site meetings
• Led staffing efforts including corresponding with recruiters, administering skill tests to candidates, scheduling interviews, onboarding process, and drafted and maintained independent contractor agreements
• Executed marketing projects via procurement of promotional material and business cards, working with the marketing team to organize trade shows, reviewing the website for updates, and assisting in production of marketing collateral.

• Provided administrative support to VP and Sales and Business Development Team including domestic and international travel arrangements, calendar management, and expense reports
• Served as a liaison to effectively link customer communication between Operations and Customer Service departments.

• Provided administrative support, including travel arrangements, ordering promotional items and business cards, organizing trade shows logistics, and assisting in production of brochures and presentations.