Jennifer Sikora
North Richland Hills,TX
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Composites One
05.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels of office supplies.
- Executed record filing system for packing slips to improve document organization and management.
- Maintained HSE training documents for the Central South region, as well as our COI's.
- Increased office participation by creating special events for holidays.
- Received and sorted incoming mail and packages to distribute to correct recipient.
Scheduler/Front Desk Receptionist
Texas Regional Asthma Allergy Center
06.2019 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed emails from our online portal and sent the correspondence to the proper providers through our EMT system.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected payments, processed transactions and updated relevant records.
Independent Beauty Consultant
Mary Kay
11.2009 - 03.2018
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Kept up-to-date with trends, and techniques to provide optimal services to every client.
- Utilized persuasive sales techniques to convert leads into sales.
- Scheduled consultations with customers to discover their needs and offer products that would deliver the best results.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Traveled to seminars to further my knowledge of the business, upcoming products and techniques.
Education
Associate of Applied Science - Fashion Merchandising
Tarrant County College District
Fort Worth, TX05.2009
High School Diploma -
Fossil Ridge High School
Keller, TX05.2005
Skills
- Microsoft 365
- MXP
- SAP
- Microsoft Word
- Excel
Accomplishments
- Completed Bin Mapping for FW and FH Locations
- Assisted coworkers with their Retention file
- Process Freight Claims for the Central South Region
- SDS Project for the DC Manager
Timeline
Administrative Assistant
Composites One
05.2022 - Current
Scheduler/Front Desk Receptionist
Texas Regional Asthma Allergy Center
06.2019 - 05.2022
Independent Beauty Consultant
Mary Kay
11.2009 - 03.2018
Associate of Applied Science - Fashion Merchandising
Tarrant County College District
High School Diploma -
Fossil Ridge High School
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