Jennifer Silva Penalver
Hialeah,Florida
Summary
Attentive professional with background caring for multiple children simultaneously. Positive role model focused on supporting development and teaching new skills. Certified in first aid and CPR, as well as a Registered Behavior Technician (RBT), with dedication to creating safe, inclusive and engaging learning environments for all children. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Tax Preparer
LFMS
12.2023 - 06.2024
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Analyzed financial documents to accurately reflect client information on tax returns.
- Utilized tax software to prepare returns and meet deadlines.
Babysitter
Private Practice
11.2022 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Monitored children's play activities to verify safety.
- Taught children basic life skills, manners and personal hygiene.
- Supervised children on playground to help develop physical and social skills.
- Coordinated playdates and outings to meet children's physical and social needs.
- Helped children complete homework assignments and school projects.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
Child Community Services Volunteer
Policlínico Turcios Lima
02.2017 - 11.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Led group discussions and activities to meet different community needs.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
Telecommunications Engineer Student
Universidad Tecnológica De La Habana CUJAE
09.2014 - 07.2019
- Ensured compliance with regulatory requirements through diligent monitoring and reporting of telecommunications activities.
- Coordinated installation of new users and relocations of existing users.
- Researched and recommended network and data communications hardware and software.
- Installed, maintained and supported voice/data applications.
- Participated actively in industry conferences or workshops staying abreast latest trends and technologies, applying insights gained to improve operations and services.
- Evaluated new technologies, assessing their potential impact on existing infrastructure and recommending suitable upgrades as needed.
- Performed network modeling and analysis.
- Reduced downtime for clients by providing prompt troubleshooting and repair services for telecommunications equipment.
- Adapted and modified standard techniques, procedures and criteria to solve complex problems.
- Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
- Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Conducted research projects, gathering data and information from a variety of sources.
- Worked with professors and community groups to develop personal projects for program research support.
- Collected, arranged, and input information into database system.
Assistant Professor of Computer Science
Universidad Tecnológica De La Habana
09.2017 - 07.2018
- Advised students on their capstone projects, ensuring successful completion and showcasing their skills to potential employers.
- Published research findings in top-tier journals and presented at national conferences, contributing to the advancement of computer science knowledge.
- Collaborated with colleagues to develop interdisciplinary courses that exposed students to the intersection of computer science with other disciplines.
- Participated in university outreach events to recruit prospective students and promote awareness about the Computer Science program offerings.
- Enhanced student understanding of computer science concepts by incorporating real-world examples and case studies into lectures.
- Developed innovative course materials, resulting in increased student engagement and improved academic performance.
- Established productive relationships with fellow faculty members by sharing resources, collaborating on joint projects, and providing peer support.
- Used lectures, demonstrations and discussions to instruct students individually and in small groups.
- Incorporated ethics discussions into coursework to emphasize responsible computing practices among future professionals in the field.
- Evaluated student performance through exams and assignments, providing constructive feedback to foster continuous improvement.
- Mentored undergraduate and graduate students, providing guidance on research projects and career development opportunities.
- Contributed to the creation of an inclusive learning environment by addressing diverse learning needs through differentiated instruction strategies.
- Maintained orderly classroom stocked with appropriate supplies.
- Implemented projects to enhance computer science subject matter and help students grasp concepts.
Education
Bachelor of Science - Telecommunications And Electronics Engineering
Universidad Tecnológica De La Habana CUJAE
La Habana07.2019
High School Diploma -
IPVCE Vladimir Ilich Lenin
La Habana, Cuba07.2014
Skills
- Social Skills Development
- Error Correction
- Group Instruction
- Individualized Education Plans
- Transition Planning
- Executive Functioning
- Prompting Techniques
- Parent Collaboration
- Motor Skills Development
- Emotional Regulation
- Vocational Skills
- Visual Supports
- Peer Interaction
- Community Integration
- Feeding Interventions
- Sensory Integration
- Crisis Intervention
- Data Collection
- Assistive Technology
- Behavior Reduction
Strategies - Reinforcement Strategies
- Intervention Management
- Program Improvement
- Client Relationship
Development - Behavioral Management
- Social Skill Development
- Behavior Management
- Report Writing
- Skill Development
- Documentation Skills
- Behavior Observation
- Active Listening
Certification
CPR
RBT
Timeline
Tax Preparer
LFMS
12.2023 - 06.2024
Babysitter
Private Practice
11.2022 - 09.2023
Assistant Professor of Computer Science
Universidad Tecnológica De La Habana
09.2017 - 07.2018
Child Community Services Volunteer
Policlínico Turcios Lima
02.2017 - 11.2021
Telecommunications Engineer Student
Universidad Tecnológica De La Habana CUJAE
09.2014 - 07.2019
Bachelor of Science - Telecommunications And Electronics Engineering
Universidad Tecnológica De La Habana CUJAE
High School Diploma -
IPVCE Vladimir Ilich Lenin