Jennifer Silverman
Manalapan,NJ
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Property Manager
CIS Mangement Inc.
12.2022 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
Assistant Property Manager
CIS Management Inc.
05.2022 - 10.2022
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Maintained accurate records of all transactions, ensuring timely reporting to senior management and owners.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Posted policies and rules in common areas for tenant review.
Adminsitrative Assistant
Berdon LLP
06.2001 - 10.2003
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
Associate of Arts - Liberal Arts
College of Staten Island of The City University of New York
Staten Island, NY06.2000
Skills
- Staff Management
- Property Management
- Tenant Relations
- Vendor Management
- Maintenance Scheduling
- Exceptional Oral and Written Communication Skills
- Property Tours and Inspections
- Lease Renewals
- Administrative Support
- Tenant and Eviction Laws
- Computer Proficiency
Certification
Tax credit certified
Languages
Russian
Native or Bilingual
Timeline
Property Manager
CIS Mangement Inc.
12.2022 - Current
Assistant Property Manager
CIS Management Inc.
05.2022 - 10.2022
Adminsitrative Assistant
Berdon LLP
06.2001 - 10.2003
Associate of Arts - Liberal Arts
College of Staten Island of The City University of New York
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