JENNIFER SIMMONS
Lakeland
Summary
Enthusiastic Licensed Practical Nurse with twenty and a half years' experience in multiple roles within a clinic setting. Roles range from Management, procedure room nurse, floor nurse, head of the triage department and employee advocate. I have excelled in resolving clinic problems and improving customer satisfaction to provide excellent patient care experience.
Overview
17
17
years of professional experience
Work History
In Home Nursing for Pediatrics
Team Select
Tampa, FL
03.2025 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Laser Hair Removal Technician
Milan Laser Hair Removal
Holland, MI
04.2024 - 11.2024
- Administered laser treatments following established safety protocols and patient care standards.
- Educated clients on pre- and post-treatment care to enhance satisfaction and results.
- Maintained accurate patient records and treatment logs for compliance and continuity of care.
- Collaborated with team members to improve service delivery and client experience.
Clinical Nurse Specialist
Michigan Pain Consultants
Grand Rapids Mi
01.2009 - 08.2023
- Overseeing clinic and staff operations. Orientation of new hires with human recourse. Monitoring payroll and employee hours. Employee advocate. Monitor the Med trainer system for staff education and occurrence reports. MIPS monitoring and reporting. I am one of the point people for difficult patients. Manage the centralized triage team for all six clinics. Assistant to the Director and Assistant Director of the clinical operations team. I started with this company as a medical assistant and then became a nurse with help from them I then transferred to Procare before they became NAPA. I over saw the triage department then for about 4 years and then transferred back in the clinics to over see the clinical operations.
Clinical Coordinator
MPC Big Rapids and Greenville Clinic
01.2019 - 01.2023
- Staff hiring and disciplinary actions, oversee daily clinical operations, monitoring patient, staff and providers future clinic schedules, Ordering supplies and monitoring clinic costs. Administer medications through IV and mainline. Monitor ketamine infusions and procedure recovery patients. Aid provider with exams and procedures, educate patients and caregivers on medical diagnosis and treatment options.
Team Lead of the Centralized Triage Department
MPC/ Procare Pain Solutions
01.2015 - 01.2019
- Triage lead utilizing critical thinking & problem-solving skills, offering support to providers and clinic staff, refilling medications, scheduling appointments, and promoting patient satisfaction by addressing patient concerns in a timely manner.
Education
Nursing School for License Practical - LPN Program
Everest Education Center
Grand Rapids, MI05-2015
Certified Medical Assistant - undefined
Ross Medical
06-1999
High School Diploma - undefined
Greenville Senior High School
Greenville, Michigan06-1995
Skills
- Team Leader
- Event Reporting
- Direct Patient Care
- Direct Employee Care
- Starting IVs / Medication administration
- Problem Solving
- Managing a high patient volume
- Conflict Resolution
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
Timeline
In Home Nursing for Pediatrics
Team Select
03.2025 - 03.2026
Laser Hair Removal Technician
Milan Laser Hair Removal
04.2024 - 11.2024
Clinical Coordinator
MPC Big Rapids and Greenville Clinic
01.2019 - 01.2023
Team Lead of the Centralized Triage Department
MPC/ Procare Pain Solutions
01.2015 - 01.2019
Clinical Nurse Specialist
Michigan Pain Consultants
01.2009 - 08.2023
Certified Medical Assistant - undefined
Ross Medical
High School Diploma - undefined
Greenville Senior High School
Nursing School for License Practical - LPN Program
Everest Education Center