Jennifer Simpson
New Waverly
Summary
Knowledgeable patient care experience with strong background in providing compassionate and efficient patient care. Proven ability to support healthcare teams by assisting with daily patient needs and ensuring safe, clean environment. Demonstrated effective communication and attention to detail in fast-paced settings.
Healthcare professional with proven track record in patient care and support. Consistently contributes to team success and patient satisfaction by maintaining high standards and adapting to dynamic situations. Known for excellent bedside manner and ability to manage multiple tasks efficiently.
Dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions, collecting biological samples and ambulating patients.
Overview
12
12
years of professional experience
Work History
Patient Care Assistant
CHI St Luke’s Health
09.2024 - Current
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient comfort by providing compassionate and attentive care.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
Vetco Clinic Lead
Petco
04.2021 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager
Juicewell
01.2020 - 03.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
In-Charge Paramedic
Highlands Fire Department
01.2016 - 12.2019
- Contributed to the development of departmental policies and procedures aimed at enhancing patient care standards and promoting the professional growth of paramedics.
- Established strong working relationships with local hospitals, ensuring smooth handovers of patients and effective collaboration among healthcare providers.
- Stayed current with industry trends, emerging technologies, and best practices by attending conferences, workshops, and continuing education programs.
- Improved patient outcomes by providing high-quality emergency medical care and efficiently managing on-scene emergencies.
- Increased community awareness of emergency medical services by participating in public education events and outreach programs.
- Provided compassionate support to patients'' families during critical situations while maintaining professional boundaries.
- Demonstrated sound decision-making skills under pressure, enabling successful handling of high-stress situations.
- Managed challenging behavior from patients or bystanders effectively using de-escalation techniques when necessary while prioritizing safety for all involved parties.
EMT-P Attendant
MCHD
07.2013 - 05.2016
- Improved patient care by providing timely and accurate pre-hospital assessments and interventions.
- Ensured compliance with state regulations by consistently following established treatment protocols.
- Supported quality improvement initiatives within the organization through regular participation in case reviews and continuing education opportunities.
- Contributed to a high standard of care by maintaining up-to-date certifications and training in emergency medical services.
- Demonstrated strong decision-making skills while prioritizing tasks in high-pressure situations.
- Demonstrated adaptability in the dynamic EMS environment by effectively managing multiple tasks simultaneously while remaining focused on patient care priorities.
Education
Associate of Applied Science - Emergency Medicine
Lone Star College
Houston, TX05-2013
Skills
- Written and verbal communication
- Catheter care
- Patient monitoring
- Organizational standards
- Specimen collection
- Room preparation
- Compassionate care
- Organizational skills
- Safety protocols
- Emotional support
Timeline
Patient Care Assistant
CHI St Luke’s Health
09.2024 - Current
Vetco Clinic Lead
Petco
04.2021 - 09.2024
Manager
Juicewell
01.2020 - 03.2021
In-Charge Paramedic
Highlands Fire Department
01.2016 - 12.2019
EMT-P Attendant
MCHD
07.2013 - 05.2016
Associate of Applied Science - Emergency Medicine
Lone Star College
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