Jennifer Sindor
Cambridge,NE
Summary
Dynamic Researcher with proven expertise in crisis intervention and relapse prevention, honed at Cambridge Health Alliance-Everett Hospital. Excelled in developing tailored treatment plans and psychoeducational workshops, showcasing exceptional problem-solving and communication skills. Achieved significant improvements in client outcomes through innovative, evidence-based practices.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Milieu Counselor
Cambridge Health Alliance-Everett Hospital
03.2023 - 04.2024
- Collaborated with interdisciplinary team to create comprehensive treatment plans tailored to each client''s needs.
- Led psychoeducational workshops for family members, increasing awareness of mental health issues and providing tools for effective support at home.
- Developed culturally-sensitive interventions, adapting approaches to address diverse client backgrounds and needs effectively.
- Participated in ongoing professional development, enhancing clinical knowledge and skills to remain current with industry best practices.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Conducted comprehensive assessments, utilizing various evaluation tools to determine appropriate level of care for clients.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Supported individuals dealing with mental health and emotional issues.
- Educated clients on dangers of substance abuse and prevention techniques.
- Facilitated group counseling sessions to support and encourage client growth.
- Provided crisis intervention services, effectively deescalating tense situations and promoting the safety of all involved parties.
- Evaluated program effectiveness regularly, adjusting strategies based on data analysis to continuously improve quality of care delivered to clients.
- Established rapport and trust with clients, fostering a safe space for open communication and personal growth.
Clinical Assistant
Boston Children's Hospital
03.2021 - 03.2023
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Increased patient satisfaction by promptly addressing concerns or questions about their treatment plans or test results.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Certified Nursing Assistant Supervisor
Lifecare Centers of Acton
03.2019 - 03.2021
- Participated in quality improvement efforts by analyzing data trends, identifying areas for improvement, and implementing necessary changes for enhanced patient outcomes.
- Maintained up-to-date knowledge of regulatory requirements for CNAs, ensuring team compliance with relevant guidelines and standards.
- Streamlined workflow processes for better time management, enabling the team to provide optimal care for patients.
- Developed individualized care plans for patients based on assessments, medical histories, and specific needs for personalized attention.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with nursing leadership in developing policies and procedures that enhanced overall patient experience and streamlined CNA responsibilities.
- Mentored new hires through comprehensive orientations and hands-on training experiences for seamless integration into the team.
- Implemented evidence-based practices into daily routines, leading to greater consistency in treatment outcomes across the board.
Education
Bachelor of Arts - Sociology
University of Massachusetts, Boston
Boston, MA05-2026
Associate of Arts - Liberal Arts
Bunker Hill Community College
Charlestown, MA05-2020
Skills
- Suicide prevention
- Mental health assessment
- Problem-solving
- Excellent communication
- Crisis intervention
- Fieldwork experience
- Qualitative research
- Data collection
- Data interpretation
- Ethical research practices
- Quantitative research
- Survey design
- Data entry
- Team collaboration
- Critical thinking
Certification
- Basic Life Support (BLS) - American Heart Association.
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- OSHA Certified
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Nursing Assistant (CNA)
- MA Driver's License
- Quantitative Methods Certificate - various academic institutions.
- Qualitative Research Certificate - various academic institutions.
Languages
French Creole
Full Professional
Timeline
Milieu Counselor
Cambridge Health Alliance-Everett Hospital
03.2023 - 04.2024
Clinical Assistant
Boston Children's Hospital
03.2021 - 03.2023
Certified Nursing Assistant Supervisor
Lifecare Centers of Acton
03.2019 - 03.2021
- Basic Life Support (BLS) - American Heart Association.
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- OSHA Certified
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- Certified Nursing Assistant (CNA)
- MA Driver's License
- Quantitative Methods Certificate - various academic institutions.
- Qualitative Research Certificate - various academic institutions.
Bachelor of Arts - Sociology
University of Massachusetts, Boston
Associate of Arts - Liberal Arts
Bunker Hill Community College
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