Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Singer-Price

Honesdale,PA

Summary

Driven Clinical Assistant with extensive experience at Hematology Oncology & Associates of NEPA, adept in specimens collection and processing, and demonstrating exceptional communication skills. Excelled in maintaining patient-focused environments, improving clinic efficiency, and mastering electronic health records and medical terminology. Proven track record in enhancing patient care and support. Always motivated to learn something new.

Overview

5
5
years of professional experience

Work History

Clinical Assistant

Hematology Oncology & Associates of NEPA
12.2023 - Current
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Maintained up-to-date patient records with medical histories and test results.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Obtained client medical history, medication information, symptoms, and allergies.

Clinic Assistant/Phlebotomist

Guthrie Medical Group
06.2022 - 12.2023
  • Protected patients by following strict HIPAA protection requirements and internal data security procedures.
  • Prepared examination rooms at start of shift and executed quick turnovers between appointments.
  • Replenished spaces with fresh linens for clinic use.
  • Coordinated patient movements through clinic from waiting areas to examination rooms and phlebotomy stations.
  • Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
  • Assisted with documenting clinic activities and updated medical records.
  • Collected specimens, delivered to lab and brought results back to clinical team.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Packaged and shipped specimens to central lab daily.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Phlebotomist

Hematology& Oncology Associates of NEPA
06.2019 - 06.2022
  • Restocked supplies in front office and in patient exam rooms to stay in line with expected patient levels.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Assisted patients with basic care needs.
  • Prepared examination rooms and sterilization of equipment following hospital guidelines.
  • Equipped patients with assistance required for basic care.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Followed comprehensive clinical protocols to safeguard patient safety.
  • Reviewed patient records for accuracy and completeness.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.

Education

Certificate - Phlebotomy

Lackawanna College
Towanda, PA
11.2015

Associate of Applied Science - Paralegal

Elmira Business Institute
Elmira, NY
06.2009

Skills

  • Specimens collection and processing
  • Vital signs monitoring
  • Clinical Support
  • Drug Inventory Management
  • Electronic Health Records
  • Medical Terminology
  • Insurance Verification
  • Procedure preparations
  • Proficiency in [Software]
  • Knowledgeable in [Software]
  • Venipuncture

Timeline

Clinical Assistant

Hematology Oncology & Associates of NEPA
12.2023 - Current

Clinic Assistant/Phlebotomist

Guthrie Medical Group
06.2022 - 12.2023

Phlebotomist

Hematology& Oncology Associates of NEPA
06.2019 - 06.2022

Certificate - Phlebotomy

Lackawanna College

Associate of Applied Science - Paralegal

Elmira Business Institute
Jennifer Singer-Price