Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Singleton

Jonesboro,AR

Summary

Sales Manager with a proven track record at JK Products & Services, achieving over 9 million in team sales for 2023. 15+ years of experience in sales and customer relationship management. Skilled in SAP and Salesforce, ensuring high customer retention and company profitability.

Overview

16
16
years of professional experience

Work History

Sales Manager

JK Products & Services
05.2023 - Current
  • Successfully achieving an average of 10% year over year sales growth while managing a team of 7 sales representatives that cover the entire U.S. market. Over 9 million in team sales for 2023. On target to reach 10 million for 2024.
  • Attend industry events and conventions to explain sales opportunities.
  • Interview and hire new employees. Provide product & sales training upon onboarding.
  • Hold one-on-one & team meetings with sales team members to help sales team exceed sales quotas and increase profitability through effective sales strategy and business planning.
  • Maintain ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluate sales team's performance against goals and implement appropriate development plans.
  • Collaborate with leadership team to review pricing strategies, analyze budget, & expand distribution channels to improve sales and performance.
  • Helped implement systems and procedures to increase sales. SAP in 2020 & Salesforce in 2023. Ongoing superuser for both systems.

Assistant Sales Manager

JK Products & Services
06.2019 - 05.2023
  • Assisted sales team with closing sales and managing issues.
  • Generated sales reports to help upper management make effective decisions and sales plans.
  • Achieved sales goals by cultivating and securing new customer relationships.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning. Responsible for over 2 million of company sales yearly.

Sales Representative

JK Products & Services
03.2009 - 06.2019
  • Developed and maintained strong working relationships with customers within assigned territory.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Kept detailed records of daily activities through customer database.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas. Over 1 million in personal sales yearly.
  • Set and achieved company defined sales goals yearly.

Outside Sales Representative

Aflac
10.2008 - 03.2009
  • Prospected and conducted face-to-face sales calls with business owners throughout Northeast Arkansas.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services. 50+ contacts weekly.
  • Presented Aflac products and services to individuals and business owners.
  • Educated individuals & employees on insurance benefit packages and enrollment.
  • Provided enrollment and claims support.

Education

BBA - General Business

University of Central Arkansas
Conway, AR
08.2008

High School Diploma -

Blytheville High School
Blytheville, AR
05.2004

Skills

  • Sales Leadership
  • Team Development
  • Customer Relationship Management
  • Sales Team Training
  • Strategic Sales Planning
  • Business Development

Timeline

Sales Manager

JK Products & Services
05.2023 - Current

Assistant Sales Manager

JK Products & Services
06.2019 - 05.2023

Sales Representative

JK Products & Services
03.2009 - 06.2019

Outside Sales Representative

Aflac
10.2008 - 03.2009

BBA - General Business

University of Central Arkansas

High School Diploma -

Blytheville High School
Jennifer Singleton