Jennifer Sinisterra
Elizabeth,NJ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
15
15
years of professional experience
Work History
Seller
Desk'bella 2
10.2008 - 06.2017
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Busser
Canoe Brook Country Club
06.2017 - 03.2020
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Bartender
El Nacho's Cantina Mexican Restaurant And Bar
03.2020 - 05.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Housekeeper
Canoe Brook Country Club
03.2020 - 05.2022
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Server
City Tavern Restaurant
05.2021 - 10.2023
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Education
Aviation
Academy of Aviation And International Tourism, Av.
Av. 6 Nte. #23DN-16, San Vicente, Cali, ColombiaSkills
- Food and Beverage Pairings
- Order Accuracy
- Dining Area Maintenance
- Service Prioritization
- Guest Engagement
- High-Volume Dining
Timeline
Server
City Tavern Restaurant
05.2021 - 10.2023
Bartender
El Nacho's Cantina Mexican Restaurant And Bar
03.2020 - 05.2021
Housekeeper
Canoe Brook Country Club
03.2020 - 05.2022
Busser
Canoe Brook Country Club
06.2017 - 03.2020
Seller
Desk'bella 2
10.2008 - 06.2017
Aviation
Academy of Aviation And International Tourism, Av.