Reliable administrative professional with extensive experience in property management, customer service, data entry, and front-desk operations. Currently an AAPC student gaining expertise in medical billing, coding, insurance verification, and healthcare compliance. Known for accuracy, professionalism, and strong communication skills.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Property Management Specialist
Lincoln Prop Co., Ave 5 Res, Private Owner
Dallas Fort Worth, TX
05.1998 - 12.2024
Managed daily operations of residential and commercial properties, ensuring tenant satisfaction and timely resolution of issues.
Performed high-volume data entry for payments, invoices, financial records, and compliance documentation. Striving to maintain 0 delinquency.
Served as primary contact for tenants, vendors, contractors, and prospective clients with professionalism and confidentiality.
Prepared rental agreements, processed applications, and maintained organized tenant files.
Scheduled and coordinated property showings, maintenance, inspections, and contractor projects.
Coordinated with legal counsel as necessary to enforce lease terms or initiate eviction proceedings when warranted.
Education
Certification - Medical Coding And Billing
American Academy of Professional Coders
Utah
01.2027
GED -
Haltom High School
Haltom City, TX
01.1991
Skills
Administrative & Customer Service
Onsite and Yardi Management Software
Customer Service & Conflict Resolution
Documentation & Charting
Document Verification
Financial
Legal knowledge
Technology Proficiency
Microsoft Programs
Insurance Verifications & Eligibility
Referrals & Prior Authorizations
Fair Housing
Microsoft Office (Word, Excel, Power Point, Outlook)
Certification
AAPC – Current
Coursework: Medical Billing, Coding, Terminology, ICD-10, ICD-10-CPT, HCPCS, Healthcare Compliance