Jennifer Skinner
Pittsburgh,PA
Summary
Experienced manager and analytical problem-solver with a talent for team building, leadership, and motivation. Possesses excellent customer relations aptitude and strong relationship-building skills. Utilizes independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader who partners with coworkers to promote an engaged and empowering work culture. Demonstrated strengths in building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Committed to streamlining operations to decrease costs and promote organizational efficiency. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Night Replenishment Manager
The Home Depot Inc
03.2024 - Current
- Built strong relationships with internal stakeholders to align on priorities and manage expectations effectively.
- Championed a culture of continuous learning among the replenishment team through skill development and knowledge sharing.
- Enhanced operational efficiency by identifying opportunities for automation within the replenishment process.
- Optimized warehouse operations by streamlining processes and implementing best practices in inventory control.
- Maintained a safe working environment by enforcing safety protocols and providing necessary training to staff.
- Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
- Ensured compliance with regulatory requirements in all aspects of replenishment management, minimizing risks and penalties.
- Improved inventory management by implementing efficient replenishment strategies and monitoring stock levels.
- Conducted root cause analysis on supply chain inefficiencies, recommending corrective actions for continuous improvement.
- Reduced out-of-stock situations by conducting regular audits and addressing discrepancies promptly.
- Created a collaborative work environment by fostering open communication between team members and departments involved in the replenishment process.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Integrated warehouse operations with existing and new business processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Merchandising Execution Area Supervisor
The Home Depot Inc
04.2022 - Current
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Bult positive relationships with vendors for consistent and reliable supply of products.
- Collaborated with marketing team for prompt promotion of products.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Mentored new sales associates to contribute to store's positive culture.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Submitted reports to senior management to aid in business decision-making and planning.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Delivery Driver
DoorDash
04.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
Veterinary Technician Assistant
Mr. K’s Halfway House For Hounds
09.2018 - 04.2020
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Restrained animals to protect veterinarians from potential harm.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Managed medical intervention and therapy for animals in collaboration with veterinarian.
- Restrained animals for examination and treatment.
- Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Followed safety protocols for handling animals.
- Maintained clean and safe animal living areas.
- Kept detailed records of animal treatments and medications.
- Observed animals for signs of distress or illness.
- Prepared and administered diets and feedings according to instructions.
Housekeeper
Maid In Montgomery
10.2015 - 09.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Operated electronic backpack vacuums and floor sweepers.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Polished fixtures to achieve professional shine and appearance.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
High School Diploma -
Willis High School
Willis, TX05.2001
Skills
- Professional Relationships
- Seasonal Promotions
- Customer Service Process Improvement
- Promotional Effectiveness Review
- Delivering Reviews
- Strategic Decision-Making
- Merchandise Standards
- Manager Coaching and Training
- Customer Needs Assessments
- Retail Sales Customer Service
- Promotional Planning
- Special Assignments
- Overstock Management
- Retailer Event Coordination
- Staff Assignments
- Rewards Programs
- Team Meetings
- Fixture Updates
- Product Pricing
- Department Oversight
- Sales Floor Resets
- SOP Enforcement
- Customer Interaction
- Creative Strategies
- Project Manager Supervision
- Constructive Feedback
- Reading Comprehension
- Employee Performance Evaluations
- Overstock Strategy
- Project Requirements
- Production Layouts
- Delegation and Supervision
- Calendar and Scheduling Software
- Manage Employees
- Personnel Scheduling
- Superior Work Ethic
- Flexible Work Schedule
- Merchandising
- Critical Thinking
- Team Leadership
- Safety Management
Certification
- Order Picker License
- Pacer License
Timeline
Night Replenishment Manager
The Home Depot Inc
03.2024 - Current
Merchandising Execution Area Supervisor
The Home Depot Inc
04.2022 - Current
Delivery Driver
DoorDash
04.2020 - Current
Veterinary Technician Assistant
Mr. K’s Halfway House For Hounds
09.2018 - 04.2020
Housekeeper
Maid In Montgomery
10.2015 - 09.2018
High School Diploma -
Willis High School