JENNIFER SLACK CFA, CFP
PHOENIX,AZ
Summary
Innovative and goal-oriented Investment Product leader committed to driving product adoption and revenue. Trace
Overview
29
29
years of professional experience
1
1
Certification
Work History
Head of Retail Fixed Income Trading
THE VANGUARD GROUP
01.2014 - Current
- Responsible for all aspects of retail fixed income trading and trade support includes hiring and oversight of teams across multiple domestic locations, establishing department-level and individual goals, driving performance management, supporting career development
- Responsible for forecasting and managing revenue and expenses, driving growth strategies, reducing cost to serve and ensuring the fixed income product suite meets client demand
- Identify and deliver new business initiatives and provide strategic thought leadership in a high-risk environment where markets are constantly changing
- Partner with senior leaders in IMG, PRD, Risk and OGC to execute on strategy and to optimize the fixed income offer
- Serve as Chair on our Fixed Income Best Execution and Product Review committees and represent Vanguard on various external committees and working groups
Senior Manager Personal Advisor Services
THE VANGUARD GROUP
06.2011 - 01.2014
- Responsible for strategic planning and leading projects to improve the financial planning process and the investor experience.
- Head of Advice Services in Vanguard’s Arizona office, managed all aspects of the department including budget, strategy, department-level goals, hiring and coaching staff of managers and financial planners, conducting performance appraisals and managing compensation
Head of Retail Equity & Option Trading
THE VANGUARD GROUP
01.2009 - 06.2011
- Responsible for department of equity and options block traders. Develop, train and mentor team members at the Manager and staff levels across multiple locations
- Evaluate financial, regulatory and operational risk and develop and implement risk management control frameworks
- Maintain strong, effective relationships with internal and external leaders and other key partners such as Capital Markets, Legal, Compliance, Internal Audit, AML Group, Risk & Control, Market Centers and other Industry participants
- Devise strategic road map for business enhancements and new growth opportunities
Other Roles
THE VANGUARD GROUP
02.1997 - 01.2009
- Held positions with increasing responsibility and span of control in FundAccess, Brokerage Operations, Client Services and Trading
Education
M.B.A. - International Management
THUNDERBIRD, SCHOOL OF GLOBAL MANAGEMENT
B.A. - International Careers, Minor: French
LEHIGH UNIVERSITY
Skills
- Relationship Management
- Investment Expertise and Analytical thinking
- Product adoption and investor outcomes
- Risk Management
Certification
- CFA Charterholder
- CFP Professional
- FINRA Series 4, 7, 24, 52, 53, 63
- Securities Industry Institute (SII) certificate - Wharton, University of Pennsylvania
- Six Sigma Green Belt
Timeline
Head of Retail Fixed Income Trading
THE VANGUARD GROUP
01.2014 - Current
Senior Manager Personal Advisor Services
THE VANGUARD GROUP
06.2011 - 01.2014
Head of Retail Equity & Option Trading
THE VANGUARD GROUP
01.2009 - 06.2011
Other Roles
THE VANGUARD GROUP
02.1997 - 01.2009
M.B.A. - International Management
THUNDERBIRD, SCHOOL OF GLOBAL MANAGEMENT
B.A. - International Careers, Minor: French
LEHIGH UNIVERSITY
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