Jennifer Slater
St. George,UT
Summary
Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while dedicated to quality standards of service delivery. Excellent communication skills and customer service skills and always professional
Overview
8
8
years of professional experience
Work History
Sr. Biomed Tech
MercyOne Clinton Medical Center (Contract)
Clinton, IA
02.2024 - 12.2024
- Worked effectively in team environments to make the workplace more productive. Together, we took the 880+ PMs that were past due, and in 10 months, got them down to 230 while keeping over 8 months 100% managed.
- Maintained accurate records and ensured compliance with local and federal safety regulations while performing maintenance and repair tasks.
- Responded quickly to emergency requests from healthcare facilities regarding malfunctions in their medical equipment. Identified the needs of customers promptly and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
HTM Biomed
Renovo Solutions
Greenville, TX
09.2020 - 03.2023
- Monitored performance levels of existing biomedical systems to ensure optimal functioning. Shared in the hiring and firing of staff as required.
- Managed time effectively to ensure tasks were completed on schedule, and deadlines were met by enhancing team member performance through the use of strategic and tactical approaches, motivational coaching, and old-fashioned teamwork.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Created monthly reports for senior management summarizing operational performance metrics. Held 100% managed monthly services for 2.5.yrs.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Imaging Tech II
Trimedx
Manhattan, KS
05.2017 - 08.2019
- Team lead for a four-person department at five hospitals, and an interim manager for a year.
- Monitored quality assurance programs for all imaging systems to ensure accurate results. Performed first-call services on all radiology equipment, and called in service professionals as needed.
- Created detailed documentation of repairs, calibrations, installations, or other activities performed on all high-end medical equipment. (Sterilizers, Radiology, Lab, OR, and Resp Equipment.)
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
Education
Associate of Science - Biomedical Technologies
Johnson College
Scranton, PA06-1996
Skills
- Customer service
- Microsoft Suite (Word, Excel, etc)
- Problem-solving
- Regulatory compliance
- Project management
- Quality assurance
- Networking
- Vendor management
- Inventory management
- Budget management
- Time management
- Performance monitoring
Timeline
Sr. Biomed Tech
MercyOne Clinton Medical Center (Contract)
02.2024 - 12.2024
HTM Biomed
Renovo Solutions
09.2020 - 03.2023
Imaging Tech II
Trimedx
05.2017 - 08.2019
Associate of Science - Biomedical Technologies
Johnson College
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