Jennifer Sloan
Homer Glen,IL
Summary
Accomplished Sales Executive with 20 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Executive
H.K. Designs
06.2018 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Grew business 25% in year over year comparison working with mid-major jewelry retailers.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
- Established and maintained positive relationships with vendors to determine product availability and quality
- Directed sales support staff in administrative tasks to help sales reps close deals
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability
- Expanded market share with strategic territory planning and targeted prospecting
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them
- Developed sales strategy based on research of consumer buying trends and market conditions
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
Account Executive / Sales
Firestar Diamond / Fantasy Inc
10.2012 - 05.2018
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Consulted with businesses to supply accurate product and service information.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with warehouse/clubs and other major retailers.
- Worked closely with product teams to understand customer needs and requirements.
- Product development and design
- Managed 30-50 calls/emails daily
Account Executive
Fantasy Diamond Corporation
07.2005 - 10.2012
- Account management of several key accounts (major retailers and co-manager for warehouse clubs using Retail link)
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients
- Gained understanding of goals, objectives and processes to meet client business needs
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered
- Managed 30-50 emails and calls per day from customers
- Qualified leads, built relationships and executed sales strategies to drive new business
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities
- Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements
- Managed sales cycle to maintain solid customer base
Education
Bachelor of Arts - Business And Marketing
University of Phoenix Online
Online01.2009
Skills
- Project / Account Management
- Organizational Skills
- Written / Verbal Communication
- Relationship Building
- Business development and planning
- Lead prospecting
- Product demonstration and associate brand training
- Self-Motivation
- Contract Negotiations
- Sales Presentations
- Sales Forecasting / Data Analysis
- Business Planning
- Closing Techniques
- Brand Promotion
Additionalinformation
Self-motivator with high energy. Strong organizational, verbal and written communication skills. Multi-task and prioritize daily duties and projects as assigned. Productive and efficient work habits without supervision. Excellent customer service and account management skills. Advanced computer skills: Word, Excel, PowerPoint, Microsoft Dynamics, Retail Link and Inforem - Co-manage experience with warehouse clubs. Commerce Hub (e-commerce) Macysnet and Macyspartners.com., 20 years of experience in sales and marketing; five years experience in product development, sourcing and purchasing., Bachelors degree in business management / marketing
Timeline
Sales Executive
H.K. Designs
06.2018 - Current
Account Executive / Sales
Firestar Diamond / Fantasy Inc
10.2012 - 05.2018
Account Executive
Fantasy Diamond Corporation
07.2005 - 10.2012
- LinkedIn Certified Professional—Sales Navigator - LinkedIn Learning.
Bachelor of Arts - Business And Marketing
University of Phoenix Online
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