Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Jennifer Slocum

Houston,TX

Overview

12
12
years of professional experience

Work History

Operations Manager

Dermatouch RN
Houston, TX
03.2021 - 01.2024
  • Conducted periodic assessments to evaluate company's financial performance.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Implemented successful business strategies to increase revenue.
  • Reviewed daily/weekly/monthly financial reports and reconciled accounts.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Established effective relationships with vendors/suppliers.
  • Implemented campaigns and promotions.
  • Collected customer fees, managed refunds, and provided complete sales documentation.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Managed scheduling, training and inventory control.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Measured and reviewed performance via KPIs and metrics.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Created company handbook to document corporate policies and procedures.

Area Operations Manager

Tymes Healthcare Company
Houston, TX
02.2015 - 02.2021
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Ensured compliance with all government regulations related to area operations activities.
  • Monitored staff performance
  • Implemented successful business strategies to increase revenue and target new markets.
  • Reviewed employee performance evaluations on a regular basis, providing feedback and guidance when necessary.
  • Facilitated communication between management and employees regarding changes in policies or procedures.
  • Reviewed financial statements and sales or activity reports.
  • Identified opportunities for process improvement through analysis of existing systems and procedures.
  • Managed 7 locations to ensure each location as fully functional and operating effectively.
  • Recruited and trained employees to enable adherence to common standards and procedures.
  • Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
  • Addressed problems encountered by personnel during their daily activities promptly and efficiently.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Organized team building exercises designed to promote collaboration among colleagues within the area operations department.
  • Created detailed reports outlining operational metrics such as production output, labor costs.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Maintained accurate records of inventory levels, stock movement and purchasing activities.
  • Managed daily operations of the area, including scheduling, training and supervision of personnel.
  • Verified adherence to OSHA and internal safety standards.
  • Motivated staff members towards achieving goals set out by upper management.
  • Provided leadership, insight and mentoring to newly hired employees.
  • Maintained open communication with team members resulting in successful project outcomes.
  • Collaborated with others to discuss new opportunities.
  • Developed and implemented operational policies and procedures to ensure efficient workflow.

Surgical Assistant/PCC

Michael Eklund DDS, Ms
Houston, TX
03.2012 - 01.2015
  • Greeted and prepared patients for dental examinations and treatment.
  • Take vital signs
  • Set up for all surgical procedures, assist in all surgical procedures including implants, extractions, jaw surgery, sinus lifts, biopsies
  • IV sedation's - draw up sedation medications for IV sedation's, log all narcotics, observed patient's condition throughout procedure and reported any unusual findings or symptoms to the medical staff immediately.
  • Sterilization/OSHA/Infection control
  • Present Patient Treatment Plans
  • Review Financials/Financing/Payment Options
  • Answer phones, Marketing to referring dentist, Make appointments
  • Credentialed at Memorial Hermann, Ben Taub and LBJ Hospital.

Education

BBA -

University of Texas
Austin, TX
01-2002

Skills

  • Inventory Management
  • Financial Management
  • Organizational Management
  • Data Analysis
  • Process Improvement
  • Performance Reporting
  • Health and Safety Compliance
  • Marketing
  • Employee Motivation
  • Multi-Site Operations
  • Conflict Mediation
  • Team Building/Leadership
  • Mergers and Acquisitions Knowledge
  • Staff Retention
  • Delegation
  • Operations Oversight
  • Schedule Management
  • Management
  • Onboarding and Orientation
  • Insurance Claims Processing
  • Insurance Knowledge
  • Insurance Verification
  • Organizational Standards
  • Healthcare Operations
  • Patient Care Coordination

Certifications

  • First Aid/CPR
  • HIPAA
  • OSHA

Timeline

Operations Manager

Dermatouch RN
03.2021 - 01.2024

Area Operations Manager

Tymes Healthcare Company
02.2015 - 02.2021

Surgical Assistant/PCC

Michael Eklund DDS, Ms
03.2012 - 01.2015

BBA -

University of Texas

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Jennifer Slocum