Jennifer Smiley
Baxley,GA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
16
16
years of professional experience
Work History
Emergency Room/ Med-surg. Nursing Assistant
Appling HealthCare System
12.2019 - Current
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information. Starting IV's, drawing labs and foley catheterization on patients.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Assisting providers with wound closers.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Nursing Assistant
Optim Healthcare
05.2020 - 05.2023
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Public Relations Manager/Emergency Medical Technician
Three Rivers EMS
07.2019 - 03.2020
- Enhanced brand image by developing and executing strategic public relations campaigns.
- Secured media coverage for company news and events, increasing brand visibility.
- Built strong relationships with key media contacts, resulting in increased press opportunities.
- Streamlined processes within the PR department for improved efficiency and productivity.
- Developed innovative marketing and PR strategies.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
Public Relations Manager/Emergency Medical Technician
Johnson & Johnson EMS
01.2015 - 06.2019
- Enhanced brand image by developing and executing strategic public relations campaigns.
- Secured media coverage for company news and events, increasing brand visibility.
- Built strong relationships with key media contacts, resulting in increased press opportunities.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Demonstrated leadership abilities while serving as lead EMT during designated shifts or special events requiring additional responsibilities beyond primary duties.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Emergency Medical Technician
Jeff Davis EMS
12.2007 - 04.2016
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
- Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
Education
Emergency Medical Technician - Emergency Medical Technology
Altamaha Technical College
Baxley01.2004
Associate of Science - Associates in Surgical Technologist
Okefenokee Technical College
Waycross, GA01.1997
Skills
- IV's
- Behavior Redirection
- Critical Thinking
- HIPAA Compliance
- CPR Certification
- Surgical Preparation
- Dementia and Alzheimer's Knowledge
- Vital Sign Monitoring
- Patient Assessments
- Catheter Care
- Direct Patient Care
- Specimen Collection
- Transporting Patients
Timeline
Nursing Assistant
Optim Healthcare
05.2020 - 05.2023
Emergency Room/ Med-surg. Nursing Assistant
Appling HealthCare System
12.2019 - Current
Public Relations Manager/Emergency Medical Technician
Three Rivers EMS
07.2019 - 03.2020
Public Relations Manager/Emergency Medical Technician
Johnson & Johnson EMS
01.2015 - 06.2019
Emergency Medical Technician
Jeff Davis EMS
12.2007 - 04.2016
Emergency Medical Technician - Emergency Medical Technology
Altamaha Technical College
Associate of Science - Associates in Surgical Technologist
Okefenokee Technical College
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