Jennifer Smith
Big Island,VA
Summary
Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and exceeds business requirements while maintaining professional communication in a timely manner. History retaining confidentiality and detail oriented records while adapting to new environments and driving improvement.
Overview
8
8
years of professional experience
Work History
Administrator
Calvary Chapel Bedford
11.2025 - Current
- Implemented filing systems that streamlined document management and increased accessibility for staff.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Negotiated with vendors to secure more favorable terms, resulting in cost savings for office expenses.
- Oversaw inventory control, accounting, and supply reports while managing procurement.
Merchandise Service Team Associate
Lowes Home Improvment
08.2024 - Current
- Participated in seasonal merchandising initiatives, optimizing product visibility and sales potential.
- Contributed to loss prevention efforts by monitoring store activity and reporting discrepancies.
- Managed vendor contracts and negotiations to optimize partnership terms and conditions.
- Pursued learning opportunities to advance knowledge and take on leadership.
Office Administrator/Revenue Cycle Representative
Centra Health
01.2021 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Maintained electronic and paper filing systems for easy retrieval of information and HIPPA compliance.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions in office.
- Reconciled account files and produced monthly reports for patient payments and insurance verification.
Administrative Counselor
Maple Hall Academy
01.2019 - 04.2024
- Collaborated with multidisciplinary teams including follow up with the board certified psychiatrist to assess resident progress and adjust interventions.
- Ensured compliance with all state regulations surrounding residential programs by maintaining accurate documentation of required paperwork and reporting any issues promptly to supervisors or administrators as needed.
- Established trust-based relationships with residents through consistent engagement, empathy, and understanding of their unique situations.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
Education
Bachelor of Science - Finance
Johnson & Wales University
Providence, RI12-2026
Strategic Financial Analysis - Finance
Harvard Extension School
Cambridge, MA2026
Skills
- Customer service
- Data entry
- Recordkeeping and file management
- Project management
- Financial oversight
- MS office
- Data analysis
Timeline
Administrator
Calvary Chapel Bedford
11.2025 - Current
Merchandise Service Team Associate
Lowes Home Improvment
08.2024 - Current
Office Administrator/Revenue Cycle Representative
Centra Health
01.2021 - 08.2024
Administrative Counselor
Maple Hall Academy
01.2019 - 04.2024
Bachelor of Science - Finance
Johnson & Wales University
Strategic Financial Analysis - Finance
Harvard Extension School