Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Smith

Bordentown,NJ

Summary

I am a very up beat, and positive worker as well as having great communication and costumer service expertise. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

3
3
years of professional experience

Work History

Receptionist

Xfinity Live
Philadelphia, PA
10.2022 - Current
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Ensured all guest inquiries regarding reservations were accommodated and fully informed on details.
  • High volume days personally checked all reservations in along with the guest list entry line.

Part Time Manager and Sales Associate

Garage Clothing Store
Cherry Hill And Lawrenceville , NJ
05.2021 - 09.2023
  • Met personal sales goals frequently as well as maintained great utp numbers (units to purchase) and so far from May 2021 to now I have $500,280 in sales.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Receptionist

European Wax Center
Cinnaminson, NJ
02.2022 - 08.2022
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Education

High School Diploma -

Florence Township Memorial High School
Florence, NJ
06.2019

Skills

  • Merchandising knowledge
  • Team player mentality
  • Reliable and punctual
  • Outgoing personality
  • Sales expertise
  • Effective customer upselling
  • Customer service
  • Effective team leader

Timeline

Receptionist

Xfinity Live
10.2022 - Current

Receptionist

European Wax Center
02.2022 - 08.2022

Part Time Manager and Sales Associate

Garage Clothing Store
05.2021 - 09.2023

High School Diploma -

Florence Township Memorial High School

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Jennifer Smith