Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Smith

Ozark

Summary

Dynamic professional with a proven track record at First United Child Development Center, adept in inventory management and exhibiting exceptional customer service. Demonstrates a strong work ethic and team player attitude, enhancing operational efficiency and fostering positive relationships. Skilled in streamlining processes for improved service delivery, showcasing reliability and a commitment to excellence.

Overview

12
12
years of professional experience

Work History

Billing/ Front Desk

First United Child Development Center
07.2023 - Current

Check children in and out daily


Organization of weekly check in and check out sheets.

  • Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
  • Streamlined check-in and check-out processes for parents to be able to drop off and pick up quickly.
  • Conducted inventory checks of front desk supplies regularly, replenishing items as needed to maintain smooth operation of the reception area.
  • Developed rapport with families by remembering names and preferences.
  • Sent out weekly billing invoices for tuition.

Caregiver

Byron Carroll/ Gerald Carroll
01.2018 - 12.2024
  • Assisted client with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Waitress

Our Place Restaurant
02.2017 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Lead Teacher

Hickam Air Force Base CDC
03.2013 - 01.2015
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Education

High School Diploma -

Carroll High School
Ozark, AL
05.2007

Skills

  • Team player attitude
  • Reliability and punctuality
  • Inventory management
  • Time management proficiency
  • Excellent customer service
  • Strong work ethic
  • Patience and empathy

Timeline

Billing/ Front Desk

First United Child Development Center
07.2023 - Current

Caregiver

Byron Carroll/ Gerald Carroll
01.2018 - 12.2024

Waitress

Our Place Restaurant
02.2017 - 07.2024

Lead Teacher

Hickam Air Force Base CDC
03.2013 - 01.2015

High School Diploma -

Carroll High School
Jennifer Smith