Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Smith

Colfax ,IA

Summary

Dynamic and versatile professional with a proven track record at Bridgestone Americas, adept at quickly adapting to new roles and excelling under pressure. Demonstrates exceptional teamwork and communication skills, alongside a commitment to safety and efficiency. Known for enhancing customer satisfaction and operational continuity, showcasing both hard and soft skills essential for success.

Overview

7
7
years of professional experience

Work History

Curing/ Final Trucker

Bridgestone Americas
07.2019 - 01.2025
  • Skillfully determined required tire counts to fulfill ticket demands efficiently.
  • Maintained adherence to required forklift safety protocols.
  • Attained LOTO certification, prioritizing machine safety.
  • Cross-trained across multiple job functions within the department to maintain operational continuity.
  • Contributed to a tidy environment with routine trash management.

Bartender/ Waitress/ Food Runner

Great Escape and Social
08.2018 - 07.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.

Cashier/ Cook

Caseys General Stores Inc
08.2017 - 08.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Centennial High School
Ankeny, IA
08.2018

Skills

  • I adapt quickly to new positions, and work well under pressure
  • I maintain a good attitude and rapport with my teammates
  • I'm a very motivated person, and I try hard to accomplish my goals
  • I have a good outlook on life

Timeline

Curing/ Final Trucker

Bridgestone Americas
07.2019 - 01.2025

Bartender/ Waitress/ Food Runner

Great Escape and Social
08.2018 - 07.2019

Cashier/ Cook

Caseys General Stores Inc
08.2017 - 08.2018

Centennial High School

Similar Profiles

CREATE PROFILE
Jennifer Smith